Station information

We have a no smoking policy regardless of the type of device.

As well as regular cigarettes, cigars and pipes, we request that vapes (electronic cigarettes) are not smoked on our stations or on our trains. This is because they can make other passengers feel uncomfortable and lead some people to think that smoking real cigarettes is allowed.

You are welcome to take photos of our trains and at the stations that we manage. We'd be grateful if you could ask permission first if any of our employees are going to be in your pictures.

Please only enter areas that are open to the general public and don't cause an obstruction to passengers or staff. Ideally, if you are taking more than just a few 'snapshots', please ask permission first if it is possible.

Flash photography must not be used because this can distract our train drivers.

Our staff may occasionally ask photographers to not take pictures and move to another part of the station or leave it altogether. We will always explain why this is necessary, but please bear in mind that our staff have many things to consider - primarily the safety and security of our passengers.

Please ask for permission if any photographs taken of our trains and property for are for publication. Enthusiast photographers can take photographs at stations for private purposes, provided they are not sold except to enthusiast magazines.

We support the Guidelines for Rail Enthusiasts which help remind enthusiasts of their responsibilities when visiting stations.

If you’re interested in buying advertising space at our stations, please contact:

JC Decaux
Paddington Office
Summit House
27 Sale Place London
W2 1YR

Telephone: 020 7298 8000

Visit: www.jcdecaux.co.uk

We do try to make sure that our stations are regularly cleaned to give you a pleasant travelling environment.

Our larger stations are cleaned daily and our smaller ones every few days. We aim to remove graffiti within 48 hours of it being reported.