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Coronavirus information

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Travel information

Find our timetables, and information to help you find a quieter train.

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Flexi Season tickets

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Helping you on your journey

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Train timetables

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Alternative routes

Find other ways of getting to your destination if your train is cancelled, or if the service is disrupted.

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Planned engineering work

Find out when planned maintenance and improvement work is happening on the network.

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Choosing the right train ticket

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Buying train tickets

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FAQs

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Delay Repay

We know how frustrating train delays can be, and we do our best to keep you moving. But if you’re delayed by 15 minutes or more, you may be entitled to compensation.

Refunds and changes

Train cancelled or delayed? Travel plans changed? Find out how and when you can get a refund.

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Need help, have a question or want to tell us what you think? Find out how to get in touch with us at Great Northern.

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We are sending monthly emails highlighting planned engineering works that might affect your journey and the alternative travel arrangements in place.

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