I am very sorry we have had to cancel some trains today due to a lack of available train crew. The completion of our new train roll out and the qualification of new drivers has significantly improved reliability in recent weeks and we want to deliver that level of service every day. I apologise we haven’t been able to do that today. Services are shown in journey planners and please check before travelling.
I am also making a clear promise to all our customers to ensure that you have the right information, whether on-line or at our stations, to help you make decisions about your travel plans. If you are delayed today, you can claim ‘delay repay’ for any delay of 15 minutes or more.
Great Northern & Thameslink