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Contact us

Need help, have a question or want to tell us what you think? Find out how to get in touch with us at Great Northern.

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Contact us

Use our online form below and we'll get back to you as soon as possible - we aim to respond within five working days, but at very busy periods it may take us up to 20 working days

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Tweet us @GNRailUK


To find train times or for any other queries

Call us 0345 026 4700 

(open 07:00-20:00). We aim to answer calls as quickly as possible with most of them answered within 5 minutes. When this is not possible, we may arrange to call you back.


Write to us at:

Govia Thameslink Railway
PO BOX 8644