It’s now easier than ever to buy tickets online – no need to queue or rush when you’re at the station.
One account for all our brands
Great Northern is part of GTR (Govia Thameslink Railway). When you register for an account with Great Northern, you can also use your details to log in to the Gatwick Express, Southern and Thameslink websites. If you had already signed up for an account with one of our partner brands but don’t remember your password, you can reset it.
How to use your account
Once you’ve logged in, you can find your account details in the top right hand corner of the screen under the words 'Welcome back'.
You can use your account to:
- Buy tickets on your laptop, tablet or mobile
- Find the best fares and discounts
- Renew your season ticket
- Check your booking history
- Claim refunds
- View the balance on any eVouchers
- Claim Delay Repay
- Manage your account details
- Manage your keyGo account (if you have signed up for one)
You can also sign up to get a Key Smartcard, a contactless card for season ticket, single journeys or pay-as-you-go travel.
Help buying tickets online
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Should we no longer operate the Great Northern franchise, please be aware that we will pass your details to the Successor franchise or Secretary of State for Transport to allow you to continue receiving service and/or marketing emails if you have consented to them.
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