Using a ticket office
At our larger stations, you can book and pay for tickets at a staffed ticket office. We can accept payment by cash, debit card, credit card or National Rail vouchers.
Unfortunately, we no longer accept personal cheques at our ticket offices. We can accept company cheques if you’re buying an annual season ticket. (By company cheque, we mean those from a PLC, limited company, partnership, registered charity, school or local authority. We can’t accept an individual’s cheque stating ‘trading as’.)
To use a company cheque, we’ll need to see two original forms of ID. One of these must be a driving licence, passport or another photo ID. The other must be a recent utility bill or another ID that verifies your address.
Find a ticket office