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Last updated: 01:57
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Lost property

Left something behind? Whether it’s a mobile phone, a set of keys or a trusty old umbrella, we’ll do our very best to get it back to you.

Please note: Our lost property office opening hours will be 08:00 - 15:00 until further notice. (closed on days impacted by industrial action)

Christmas & New Year: Our lost property office will be closed from 14:00 on 23 December until 08:00 on 3 January.

Please read our Privacy Policy to help you understand what data we collect, why we collect it and what we do with it.

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If you have lost your mobile phone you will need to provide the IMEI number. If you don't know the IMEI number please contact your service provider.

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Your personal details will be held by the Go-Ahead Group on behalf of Great Northern. We will not pass on your personal information to any organisation outside of our Group of Companies (and Successor franchise or Secretary of State for Transport) for marketing purposes without your prior consent.

When you use our website, you trust us with your information. We use details about your journeys and your data to improve our communications to you.