Service updates
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Travel updates Latest travel information and updates
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Timetables Find Great Northern timetables by station and download train times
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Planned engineering work Details of planned engineering work on our network
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Live map Real-time service status and route display
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Alternative route maps Alternative train, bus and tube maps
Temporary planned service changes
Onboard travel
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Bikes & scooters Storage of bikes and scooters on board
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Wi-Fi on board Keeping you connected
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Baby on board Priority seating for new and expectant parents
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Luggage Guidelines and support for carrying luggage on board
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Travelling with pets Policies for travelling with pets
Station information
Tickets
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Off-Peak Reduced fares during off-peak hours
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Super Off-Peak Reduced fares during off-peak weekdays
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Advance tickets Discounted tickets booked ahead of travel
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Anytime Tickets valid for travel at any time
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Child tickets Child fares and discounts for young people
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Flexi Season Flexible season ticket options for part-time commuters
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Season tickets Discounted long-term tickets for regular commuters
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Carnet tickets Buy a book of pre-paid single tickets
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First Class Enhance your journey with First Class
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Bus links Combined train, bus and tram tickets
Smart travel
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The Key Smartcard The smarter alternative to paper tickets
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Pay as you go Keygo, Contactless and Oyster cards
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Mobile app Travel smarter with the best fares and real-time train updates
Your tickets and account details
Popular destinations
Inspire me
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Discover London’s best theatre shows Plan your perfect London theatre trip with Thameslink and London Theatre Direct, combining easy rail travel with the best seats in the West End.
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Experience the thrills and chills of the countryside in urban London Explore fun-filled activities for all the family to enjoy
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A day in Cambridge Free and cheap attractions for a budget-friendly experience
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Artful journeys Step into the scenes of your favourite film and TV series with set-jetting locations on the Great Northern network.
Discounts & offers
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Railcards Save up to 1/3 off tickets with railcards
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GroupSave Off-peak savings for 3-9 adults travelling together
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Days out discounts Enjoy 2FOR1 offers, discounts and vouchers at top attractions in London and beyond
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Kids for £2 Cheaper child fares starting from just £2
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Student Connect If your school or college is in Cambridgeshire you can apply for the Cambridgeshire Student Connect card
Accessibility
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Book assistance Our online form for booking assistance for your journey
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Assisted travel Assistance for those with access needs
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Priority seat card A card for those who require priority seating
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Support whilst you're travelling Information and guidance on accessing our trains
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Wheelchairs & mobility scooters Guidelines for wheelchairs and mobility scooters
Help & support
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Contact us Need help? Find out how to get in touch
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Delay Repay Compensation for unexpected delays and cancellations
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Refunds & amendments How to refund and change your ticket
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Money back guarantee Plans can change, and it's fine to change your mind
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Penalty fares Information on penalty fares and prosecutions
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Lost property Lost property services, collection and enquires
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First Class claim form First class claim form for reimbursement
