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Find all our updated travel advice during the Coronavirus outbreak, including timetable changes for those of you who need to travel on Great Northern
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Full details of our enhanced refund policy during the Coronavirus outbreak, including how to claim a refund for unused or partially used tickets.
If you need to travel in hot weather, remember carry a bottle of water with you. If you feel unwell, stay on the platform where colleagues can help you more easily.
More travel advice
Search for train times from your station, download and print timetables for our major routes
Find out more about timetables
Find other ways of getting to your destination if your train is cancelled, or if the service is disrupted.
See alternative route maps
Find out when planned maintenance and improvement work is happening on the network.
See planned engineering work
If your journey is necessary, our Key Smartcard is a great option, to minimise social contact. We will send it to your home, you can buy and renew your ticket online, then just tap the key card and go!
Whether you’re on your way to the skyscrapers of the City or the colleges of Cambridge, find the best type of ticket for your trip.
Ready to ride the rails? Here’s everything you need to know about finding and booking the right ticket for your journey on Great Northern.
Save money on Great Northern trains if you’re booking a number of tickets, travelling with friends or children, or going to school or college.
Any questions about Great Northern? Check here first for answers to everything from buying tickets to travelling on our trains.
We know how frustrating train delays can be, and we do our best to keep you moving. But if you’re delayed by 15 minutes or more, you may be entitled to compensation.
Train cancelled or delayed? Travel plans changed? Find out how and when you can get a refund.
Need help, have a question or want to tell us what you think? Find out how to get in touch with us at Great Northern.
We are sending monthly emails highlighting planned engineering works that might affect your journey and the alternative travel arrangements in place.