Help if you need a seat
Do you struggle to stand on the train, but feel awkward asking someone to give up their seat?
If you’re pregnant, disabled, over 65 or have a child under 3 you could be entitled to a free priority seat card.
There are priority seats on all of our trains, usually near the doors and marked with a P sign.
Simply show the card to someone sitting in one of these priority seats to make it clear you need the seat.
Apply for a card
Fill in this form and send it to us at the address below.
Sending supporting documents
You’ll need to include some proof of your address, like a utility bill, and evidence of why you need the card, such as a doctor’s note.
Where to send the form and documents
To apply simply email email@example.com attaching a completed form, supporting documents and a colour scan of your passport photos or post it to us at:
Priority Seat Card Application
Govia Thameslink Railway
2nd Floor, Monument Place
24 Monument Street
London EC3R 8AJ
Telephone: 0800 058 2844
Textphone: 0800 138 1018