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Last updated: 16:19
Great Northern

Travel help

Not confident with travelling and need a hand getting around, a seat on the train, a quieter carriage or an alternative route? Get travel help and assistance  on all Great Northern services.

Travel assistance

We want to make rail travel easier with our assisted travel scheme Passenger Assist, for passengers with disabilities, trouble communicating, or difficulty getting around. Here we explain how to get in touch with us to arrange any travel assistance.

Learn more
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Alternative routes

Get train travel information and find other ways of getting to your destination if your service is cancelled, or if it is disrupted.

Want to have the best chance of finding a seat?

Less busy trains

Want to have more chance of getting a seat on the train? With our travel help you can see when quieter Great Northern services run.

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Priority Seat Card

Get a Priority Seating Card for your Great Northern train journey if you’re elderly, disabled, pregnant, travelling with an infant or have difficulty standing.

Access Advisory Panel

Our volunteer Access Advisory Panel works to improve Great Northern services for passengers with accessibility needs.

Find out more

Get a Disabled Persons Railcard

See if you can get a 1/3 off for you and a friend

Find out more

Good to know

Arrange help for your journey

Read more about assisted travel

Priority Seat card

Get priority seating on our trains

How can we improve?

Let us know how we can improve our service