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Travel help

Not confident with travelling and need a hand getting around, a seat on the train, a quieter carriage or an alternative route? Get travel help and assistance  on all Great Northern services.

Travel assistance

We want to make rail travel easier with our assisted travel scheme Passenger Assist, for passengers with disabilities, trouble communicating, or difficulty getting around. Here we explain how to get in touch with us to arrange any travel assistance.

Access Advisory Panel

Our volunteer Access Advisory Panel works to improve Great Northern services for passengers with accessibility needs.

Find out more

Get a Disabled Persons Railcard

See if you can get a 1/3 off for you and a friend