Priority seat card
Your questions about Priority Seat Cards on Great Northern answered here...
Who can apply for a Priority seat card?
How does it work?
Who are priority seats for?
Do I get a guaranteed seat?
Where are the priority seats?
Priority seats are clearly labelled and usually near the doors.
There will be P signs on the chairs, the windows by the seats and sometimes on the seat covers.
Can I use First Class if there are no seats in Standard?
Where can I use my priority card?
Can I ask for a priority seat if my child is in a buggy?
Do I have to explain why I need a seat?
How do I know if the person already in the seat has a card?
What do I do if I still can’t get a seat?
First show your card to everyone in the priority seats in your carriage.
If nobody offers you a seat you can try showing your card to passengers in the other seats.
How long is the card valid for?
The card will last for four years, unless you’re pregnant, have a temporary disability or are travelling with a young child.
- if you are pregnant: the card is valid till two weeks after your due date
- if you have a temporary disability: the card is valid till two weeks after the expected recovery date
- if you are travelling with a child under three: the card is valid till the child’s third birthday
How much does the priority card cost?
Do I still need to buy a train ticket?
Can I get priority cards from the station?
Can someone help me fill in the form if I’m disabled?
Yes, we can help you fill in the form and then send it to you to sign.
Do you have the form in an alternative format?
Yes, we can send you a large print form or we can talk you through the form over the phone.
What happens if I lose my card?
What do I do if my card is stolen?
Who can I talk to if I have a problem with the card?
Where can I give feedback about the card?
You can call us on 0800 058 2844 or use the textphone number 0800 138 1018.