Skip to Buy Tickets Skip to Content Skip to Recite Me Skip to Footer

Great Northern

departures
arrivals
departures
arrivals
There are also planned engineering works for today Check before travelling
Last updated: 02:43

Leaving from...
Going to...
Journey Types
Journey Type
Travel Dates
Outbound
Outbound
Today
Dep
Return
Return
Today
Dep
Passengers

You cannot select more than 9 passengers

Railcards

You cannot select more railcards than passengers

Add a railcard

Sustainability reports

We’re committed to operating our train services with a focus on customers, society and our people. Our sustainability reports show how we’re doing that and outline our plans for the future.

Sustainability

To keep the communities we serve up-to-date with our progress, we publish a sustainability report every year. Our reports cover a variety of topics such as society, customers, our people and finance.

Highlights from the report include:

  • Currently the most punctual of the large and complex operators in UK rail
  • Completed a five-year £2bn programme to transform passenger journeys with more than 1,500 new carriages, turning one of the UK’s oldest fleets into one of the most modern
  • 22 million more journeys made with GTR in 2018/19 compared to the previous year
  • Completed roll out of Class 700 trains on Thameslink and Great Northern mainline routes
  • 81% of GTR passengers are satisfied or very satisfied, a 6% increase on 2018
  • Southern’s passenger satisfaction at the highest level for seven years, with a 12% increase to 81%
  • Passenger satisfaction at 89% on Gatwick Express, the highest in seven years
  • Thameslink and Great Northern passenger satisfaction returned to pre-May timetable levels, with 83% and 77% respectively
  • Generated over £1.6m2 in social value over the past five years by helping young people into employment
  • 126 young people from The Prince’s Trust ‘Get into Railways’ programme employed across GTR. 14% of GTR London Bridge station staff recruited through the programme
  • Delivered the “One Step Ahead” customer service training programme to over 3,000 customer facing employees
  • 238 apprentices currently on programme with 40 engineering apprentices employed across our depots in 2019
  • 154 female drivers (including trainee drivers)
  • 18,000 children educated in railway safety
  • 95 station partnerships make local stations more welcoming and vibrant
  • Nine community lines supported

Download the full 2019 Sustainability report

Sustainability at our parent company

Our parent company – Go-Ahead Group – also publishes an annual sustainability report. To read more about their approach to corporate responsibility, visit their performance and reports page.