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Sustainability reports

We’re committed to operating our train services with a focus on customers, society and our people. Our sustainability reports show how we’re doing that and outline our plans for the future.

Sustainability

To keep the communities we serve up-to-date with our progress, we publish a sustainability report every year. Our reports cover a variety of topics such as society, customers, our people and finance.

Highlights from the 2018 report include:

  • First ever train operator to run automatic train operation on an urban railway
  • Over £8 million invested in station improvements
  • 8 community rail lines supported
  • 115 new Class 700 trains now operating, serving the whole Thameslink route
  • 200 more trains being run across the network
  • Thousands of passengers invited to St Pancras familiarisation tours

Download the full 2018 Sustainability report

Sustainability at our parent company

Our parent company – Go-Ahead Group – also publishes an annual sustainability report. To read more about their approach to corporate responsibility, visit their performance and reports page.