Working from home on Wednesday but have a face-to-face on the Friday? The new national Flexi Season Ticket on Smartcard gives you 8 passes over 28 days between 2 destinations – so you can make unlimited anytime journeys for the day, between the stations you choose. It’s just one of the many tickets we have to help you commute your way. Buy your Flexi Season Tickets online or at any of our ticket offices, load it onto your Key Smartcard, and travel when it suits you.
Service updates
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Travel updates Latest travel information and updates
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Industrial action Information about upcoming train strikes and industrial action
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Timetables Find Thameslink timetables by station and download train times
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Planned engineering work Details of planned engineering work on our network
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Live map Real-time service status and route display
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Cambridge closures Network Rail are constructing a brand new station at Cambridge South
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East Coast Digital Programme Upgrading and modernising signalling on some of our routes
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Alternative route maps Alternative train, bus and tube maps
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Festive period 2024 Planned engineering works will be taking place across the festive period
Onboard travel
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Bikes & scooters Storage of bikes and scooters on board
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Wi-Fi on board Keeping you connected
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Baby on board Priority seating for new and expectant parents
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Find a quieter train Want to have the best chance of getting a seat?
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Luggage Guidelines and support for carrying luggage on board
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Travelling with pets Policies for travelling with pets
Station information
Tickets & payment methods
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Off-Peak Reduced fares during off-peak hours
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Super Off-Peak weekday Reduced fares during off-peak weekdays
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Anytime Tickets valid for travel at any time
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First Class Guarantee a seat and power socket
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Carnet tickets Buy a book of pre-paid single tickets
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Child tickets Child fares and discounts for young people
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Advance tickets Discounted tickets booked ahead of travel
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Season tickets Discounted long-term tickets for regular commuters
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Flexi Season Flexible season ticket options for part-time commuters
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Ways to pay eTickets, Smartcard and Oyster card payment methods
Discounts & offers
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Railcards Save up to 1/3 off tickets with railcards
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GroupSave Off-peak savings for 3-9 adults travelling together
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PlusBus Combined train, bus and tram tickets
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London 2FOR1 Offers 2-for-1 entry at attractions in London, Brighton and more
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Kids for £2 Cheaper child fares starting from just £2
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Student Connect If your school or college is in Cambridgeshire you can apply for the Cambridgeshire Student Connect card
Accessibility
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Book assistance Our online form for booking assistance for your journey
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Assisted travel Assistance for those with access needs
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Priority seat card A badge for those who require priority seating
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Support whilst you're travelling Information and guidance on accessing our trains
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Wheelchairs & mobility scooters Guidelines for wheelchairs and mobility scooters
Help & support
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Contact us Need help? Find out how to get in touch
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Delay Repay Compensation for unexpected delays and cancellations
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Refunds & amendments How to refund and change your ticket
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Money back guarantee Plans can change, and it's fine to change your mind
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Penalty fares Information on penalty fares and prosecutions
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Lost property Lost property services, collection and enquires
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First Class claim form First class claim form for reimbursement