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Last updated: 02:57

Student Connect FAQs

Got a question about applying for and using a Student Connect card on Great Northern? Find the answers here...

Who can apply for a Student Connect card?
You can apply if you’re 16 to 17 and in full-time education.
How much does the card cost?
It’s free, but we’ll charge you £10 if you lose your card and ask for a replacement.
Can I buy Student Connect cards from my local station?
No, you have to apply online.
How do I apply for a card?

Simply fill out a Student Connect application form.

Studying in Cambridgeshire? Use the Cambridgeshire Student Connect application form.

Do my school or college need to approve the application?
Yes, you’ll need to give us the details of your school or college, and headteacher, or head of sixth form.
How can I buy a season ticket?

You can buy a Student Connect season ticket online or at your local station.

Student Connect Cambridgeshire season tickets are also available online or at your local station.

Will I have to show my ID to buy a ticket?
Yes. You will need to show your valid Student Connect card.
Can I buy a ticket for one term?
Yes, you buy a season ticket for a month, several months or a year, so long as your card is still valid.
What discount can I get?
34% discount on adult season tickets, or 50% if you have the Cambridgeshire card.
Can I use my card to buy a first class ticket?
No, you can only travel in standard class.
How do I get a replacement card?

You’ll have to fill out another form and pay £10 for a replacement:

Student Connect online replacement form

Cambridgeshire Student Connect replacement form

If someone steals your card, give us the crime reference number when you ask for the new one.

Can I use my season ticket without my card?
No, you must have the card on you whenever you travel using your season ticket.
Can I use my ticket on LNER services?
No, the card isn’t valid on LNER services.
Can I use my ticket on Greater Anglia and Cross Country trains?
Yes, but only in certain areas. For details, check the network map.
Can I use my ticket on East Midlands Railway services?
Yes, you can use your card on East Midlands Railway services between Bedford and Luton Airport Parkway and in Cambridgeshire.

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