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Disabled persons protection policy

What to expect if you’re a disabled passenger on Great Northern trains, and how we’re making our services more accessible.

Making it easier to travel with us

Everyone should be able to travel on our trains.

At Great Northern we’re doing everything we can to make our trains, stations and facilities as accessible as possible.

Read all about how we’re helping older and disabled passenger in our customer guide.

You can also read our policies and practices for making your journey easier.

Accessible rail: customer guide

Download Making rail accessible customer guide


Accessible rail: policies and practices

Download Making rail accessible: policies and practices