York
Ticket office
Closed now
| Mon - Fri: | 5:30 AM to 9:00 PM |
|---|---|
| Sat: | 5:45 AM to 9:00 PM |
| Sun: | 7:30 AM to 9:30 PM |
Station details
General information
| Station Operator: GR | |
| Station Code: YRK |
| Staffing Level: Full Time | |
| CCTV: Yes |
Ticket buying & collection
| False | Oyster Pre Pay |
| False | Oyster Validator |
| False | Smartcard Issued |
| False | Smartcard Validator |
| False | Oyster Topup |
| True | Prepurchase Collection |
| False | Smartcard Topup |
| True | Ticket Machine |
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Ticket Office Note: On main concourse. |
Passenger services
| False> | Lost Property Contact Available |
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Phone number:
03457 225333 Website: Go to website |
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| False | Ticket Gate |
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Customer Services: We welcome your feedback, suggestions and ideas to help us to make changes that can develop and grow our business. |
| False> | Left Luggage Contact Available |
| True | Customer Help Points |
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Customer Help Points Note: Located at the front of the Station |
Station facilities
| True> | Atm Machine |
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Atm Machine Note: Located on concourse |
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| True | Baby Change |
| False | Bureau De Change |
| True | Post Box |
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Post Box Note: Outside the station |
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| True | Seated Area |
| False | First Class Lounge |
| True | Shops |
| False | Showers |
| True | Station Buffet |
| True | Telephones |
| True | Toilets |
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Toilets Note: The Ladies toilets are located in the Main Concourse and in the Waiting Room between Platforms 7 and 9. The Gents toilet is adjacent to Platform 2 and between Platforms 8 and 9. The National key toilets are adjacent to Platform 2 and between Platforms 8 and 9; these toilets are operated by a RADAR key. A RADAR key is available from station staff. |
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| False | Tourist Information Office |
| True | Trolleys |
| False | WebKiosk |
| True | WiFi |
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Wifi Note: Find WiFi Hotspots around York station |
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| False | Waiting Room |
Car parking
| true | Car parking |
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Name: Station Car Park Operator: Virgin Trains East Coast Spaces: 604 Annual Charge: £1910.00 Daily Charge: £16.50 Monthly Charge: £253.00 Off Peak Charge: £7.50 Six Monthly Charge: N/A Per Hour Charge: N/A Three Monthly Charge: £620.00 Weekly Charge: £67.00 |
| False | Car Parking Contact Available |
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Phone number: Website: Go to website Note: For car parking rates Off Peak is after 09:30 Monday - Friday. Also all day Saturday and Sunday |
Cycling
| True | Cycle Storage Availability |
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Sheltered: Yes Within station, within car park, and next to the ticket office |
| True | Cycle Storage CCTV |
Other transport
| True | Taxi Rank |
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Taxi Rank Note: York is a large station with taxis usually available on a rank. Advance booking is not normally necessary or even possible, unless arriving early in the morning or late at night. Operator who accept bookings: Station Taxis 01904 623 332 |
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| True | Car Hire |
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Car Hire Note: Available from EuropCar on Platform1 or Hertz next to ladies toilets on Platform 3. |
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| False | Airport |
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| False | Metro |
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| True | Bus Service |
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Bus Service Note: Information to plan your onward journey is available in a printable format here |
Accessibility
| True | Accessible Booking Office Counter |
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Accessible Booking Office Counter Note: DDA compliant counter is available during Travel Centre opening times |
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| False | Accessible Public Telephones |
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| True | National Key Toilets |
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National Key Toilets Note: The National key toilets are adjacent to Platform 2 and between Platforms 8 and 9; these toilets are operated by a radar key. A radar key is available from station staff. |
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| True | Induction Loop |
| True | Wheelchairs Available |
| True | Ramp For Train Access |
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| True | Step Free Access |
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Step Free Access Note: Lifts and level access to all platforms. Lift available from station concourse (platform 3) to platforms 5 -11. Customer assistance available 'Call for Aid' button by taxi rank at front of station. No level access to National Rail Museum via platforms 10/11, exit at front of station and around Station Hotel. |
| False | Accessible Taxis |
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Accessible Taxis Note: No advance booking is required but it will reduce the waiting time for a wheelchair access Taxi |
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| True | Accessible Ticket Machines |
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Accessible Ticket Machines Note: Accessible machines are available on the main concourse inside and outside the ticket office |
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| True | Impaired Mobility Set Down |
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Live departures and arrivals for York
| Due | Destination | Platform | Expected | further details |
|---|---|---|---|---|
| 04:20 | Manchester Airport Platform 9 | 9 | On time | See details on departure to Manchester Airport |
| 04:40 | London Kings Cross Platform 6 | 6 | On time | See details on departure to London Kings Cross |
| 05:21 | Manchester Airport Platform 9 | 9 | On time | See details on departure to Manchester Airport |
| 05:35 | Manchester Victoria Platform | On time | See details on departure to Manchester Victoria | |
| 05:44 | Selby Platform | On time | See details on departure to Selby |