Woolwich Arsenal
Ticket office
Open now
| Mon - Fri: | 5:40 AM to 8:05 PM |
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| Sat: | 6:10 AM to 8:05 PM |
| Sun: | 6:40 AM to 9:10 PM |
Station details
| Station Operator: SE | |
| Station Code: WWA |
| Staffing Level: Full Time | |
| CCTV: Yes |
| Oyster Pre Pay | Yes |
| Oyster Validator | Yes |
| Smartcard Issued | Yes |
| Smartcard Validator | Yes |
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Travelcard: Zone 4 |
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Oyster Comments: Oyster cards with a pre-loaded deposit only are available from ticket office. Top-up only from self service ticket machine |
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| Oyster Topup | Yes |
| Prepurchase Collection | Yes |
| Smartcard Topup | Yes |
| Ticket Machine | Yes |
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Penalty Fares: Applicable Operators: Southeastern |
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Ticket Office Note: On way in to access trains |
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| Lost Property Contact Available | Yes |
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Phone number:
0345 322 7021 Website: Go to website |
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| Ticket Gate | Yes |
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DepartureScreens, Announcements, ArrivalScreens, |
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Customer Services: This station has Secure station accreditation - For more information contact 0345 322 7021 |
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| Left Luggage Contact Available | No |
| Customer Help Points | Yes |
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Customer Help Points Note: On platform |
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| Atm Machine | Yes |
| Baby Change | Yes |
| Bureau De Change | No |
| Post Box | No |
| Seated Area | Yes |
| First Class Lounge | No |
| Shops | Yes |
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Shops Note: dry cleaner |
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| Showers | No |
| Station Buffet | Yes |
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Station Buffet Note: Coffee shop |
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| Telephones (Cards & Coins) | Yes |
| Toilets | Yes |
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Toilets Note: Platform 1- Available during staffing hours |
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| Tourist Information Office | No |
| Trolleys | No |
| WebKiosk | No |
| WiFi | No |
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Wifi Note: Find WiFi Hotspots around Woolwich Arsenal station |
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| Waiting Room | No |
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Waiting Room Note: On Platform 1 Only available when staff present |
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| Car parking | Yes |
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Name: Station Car Park Operator: APCOA Parking Spaces: 110 Annual Charge: £1104.40 Daily Charge: £6.10 Monthly Charge: £106.00 Off Peak Charge: £5.50 Six Monthly Charge: £621.60 Per Hour Charge: N/A Three Monthly Charge: £315.40 Weekly Charge: £28.00 |
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| Car Parking Contact Available | No |
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Phone number: 0330 333 9232 Website: Go to website |
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| Cycle Storage Availability | Yes |
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Sheltered: No |
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| Cycle Storage CCTV | No |
| Taxi Rank | Yes |
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Taxi Rank Note: There is a taxi rank right outside the station |
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| Car Hire | No |
| Airport | No |
| Metro | No |
| Bus Service | Yes |
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Bus Service Note: Information to plan your onward journey is available in a printable format here |
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| Accessible Booking Office Counter | Yes |
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Accessible Booking Office Counter Note: Counters can be raised or lowered to suit all customers |
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| Accessible Public Telephones | No |
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Accessible Public Telephones Note: Public telephones are not wheelchair accessible |
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| Accessible Toilets | Yes |
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Accessible Toilets Note: Platform 1- Available during staffing hours |
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| Induction Loop | Yes |
| Wheelchairs Available | Yes |
| Ramp For Train Access | Yes |
| Step Free Access | Yes |
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Step Free Access Note: This station has step free access to all platforms - Step free access to both platforms via lifts from the DLR station. Stepped access to both platforms via booking hall and station overbridge. Step free access from Car Park to Platform 1 via side gate with call device. |
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| Accessible Taxis | No |
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Accessible Taxis Note: Accessible taxis (Black cabs) are available from the taxi rank. |
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| Accessible Ticket Machines | Yes |
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Accessible Ticket Machines Note: in booking hall |
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| Impaired Mobility Set Down | Yes |
| Staff Help Available | Yes |
| Mon - Sun: Twenty Four Hours | |
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Staff Help Available Note: Assistance/Help available from station staff from First to Last trains. |
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Assisted Travel: Assistance navigating through the station and getting on and off trains (by ramp if required) is available all the time trains are running. You can now book assistance up to 6 hours before your journey. You can also travel without booking, just make yourself known to staff as far in advance as possible of the train you would like to get - we recommend at least 20 minutes. There are no staff on the trains that call at this station that can assist.The meeting point for assisted travel is the gateline in the booking hall, or if unstaffed, the ticket office or you can use the help point. |
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