Winchester
Ticket office
Closed now
Station details
Station Operator: SW |
---|
Station Code: WIN |
Staffing Level: partTime |
---|
CCTV: Yes |
Oyster Pre Pay | No |
---|---|
Oyster Validator | No |
Smartcard Issued | Yes |
Smartcard Validator | Yes |
Oyster Topup | No |
---|---|
Prepurchase Collection | Yes |
Smartcard Topup | Yes |
Ticket Machine | Yes |
Penalty Fares: Applicable Operators: South Western Railway |
|
Ticket Office Note: In both booking halls |
Lost Property Contact Available | No |
---|---|
Website: Go to website |
|
Ticket Gate | Yes |
|
|
Customer Services: Please contact our Customer Service Centre on 0345 6000 650 |
Left Luggage Contact Available | No |
---|---|
Customer Help Points | Yes |
Customer Help Points Note: Help points are available on all platforms |
Atm Machine | Yes |
---|---|
Baby Change | Yes |
Bureau De Change | No |
Post Box | Yes |
Seated Area | Yes |
First Class Lounge | No |
Shops | Yes |
---|---|
Shops Note: Marks and Spencer in the booking hall on Platform 2. (closed since March 2020.) |
|
Showers | No |
Station Buffet | Yes |
Station Buffet Note: Platform 2 - Costa Coffee offering hot and cold drinks, light snacks. |
|
Telephones (Cards & Coins) | Yes |
Toilets | Yes |
Toilets Note: Toilets are closed at 2030. The toilets are located on both platforms. The National key toilets are located on Platforms 1; these toilets are operated by a radar key. A radar key is available from station staff upon request. A 'National Key Scheme' key [RADAR] can be purchased by contacting the following. Address: 12 City Forum, 250 City Road, London, EC1V 8AF. Tel: 020 7250 3222. Minicom: 020 7250 4119. Fax: 020 7250 0212. Email: radar@radar.org.uk. |
|
Tourist Information Office | No |
Trolleys | No |
WebKiosk | No |
WiFi | Yes |
Wifi Note: Find WiFi Hotspots around Winchester station |
|
Waiting Room | No |
Waiting Room Note: A heated waiting room is located on Platform 2. The seating complies with the Code of Practice. |
Car parking | Yes |
---|---|
Name: Main Car Park and Decked Car Park Operator: Spaces: 411 Annual Charge: £1379.00 Daily Charge: £9.30 Monthly Charge: £138.90 Off Peak Charge: £3.50 Six Monthly Charge: N/A Per Hour Charge: N/A Three Monthly Charge: £416.70 Weekly Charge: £46.20 |
Car Parking Contact Available | No |
---|---|
Phone number: Website: Go to website Note: Weekend ticket available from 1200 Friday £7.90 Off Peak from 1600 Monday to Saturday |
Cycle Storage Availability | Yes |
---|---|
Sheltered: Yes Platform 1 car park, platform 2 |
Cycle Storage CCTV | Yes |
---|
Taxi Rank | No |
---|---|
Car Hire | No |
Airport | No |
Metro | No |
---|---|
Bus Service | Yes |
Bus Service Note: Information to plan your onward journey is available in a printable format here |
Accessible Booking Office Counter | Yes |
---|---|
Accessible Public Telephones | No |
Accessible Toilets | Yes |
Induction Loop | Yes |
Wheelchairs Available | Yes |
Ramp For Train Access | Yes |
Step Free Access | Yes |
Step Free Access Note: Step-free category B1 Station. Step-free access to all platforms - may include long or steep ramps. Access between platforms may be via the street. This station has step-free access to all platforms. Access to Platform 1 (for trains towards London and Reading) is via ramp (1:18, 25m) from car park, drop-off etc. |
Accessible Taxis | No |
---|---|
Accessible Ticket Machines | Yes |
Accessible Ticket Machines Note: All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details |
|
Impaired Mobility Set Down | No |
Staff Help Available | Yes |
Mon - Fri: 5:45 AM to 11:00 PM Sat: 5:45 AM to 11:00 PM Sun: 6:30 AM to 11:00 PM |
|
Staff Help Available Note: Staff help available until 23:00 daily |
|
Assisted Travel: Assistance from station staff is available to customers boarding and alighting trains, and moving through this station, until 23:00 daily. Please make yourself known to staff in the Ticket Office or on the platforms. After 23:00 please wait by the Assisted Boarding Point on the platform/s boarding and alighting assistance can be provided by the Guard on board the train, who will step out onto the platform when the train arrives. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - our staff will do their best to assist you onto your preferred train. After staffing hours, you can use our 24 hour Assisted Boarding Points service via WhatsApp or Telephone: 0800 528 6599. More information here: here Meeting point for assistance - gateline or platforms. Assisted Boarding Point on platforms after staffing hours. A ramp to board the train is available at all times, both for pre-booked and Turn Up and Go assistance. |