|Station Operator: WM|
|Station Code: WNE|
|Staffing Level: unstaffed|
|Oyster Pre Pay||No|
|Lost Property Contact Available||No|
Website: Go to website
We are open from 07:00 to 19:00 Monday to Friday and 08:00 to 16:00 on Saturdays, Sundays and all Bank Holidays except Christmas Day. A recorded message service is available outside of these hours.
|Left Luggage Contact Available||No|
|Customer Help Points||Yes|
Customer Help Points Note:
On both platforms.
|Bureau De Change||No|
|First Class Lounge||No|
|Telephones (Cards & Coins)||No|
|Tourist Information Office||No|
Find WiFi Hotspots around Wilnecote station
|Cycle Storage Availability||No|
|Cycle Storage CCTV||No|
|Accessible Booking Office Counter||No|
|Accessible Public Telephones||No|
Accessible Public Telephones Note:
Public telephones are not accessible
Accessible Toilets Note:
|Ramp For Train Access||Yes|
|Step Free Access||No|
Step Free Access Note:
Step-free access to Tamworth platform via ramp down from street. 30 steps down to Birmingham platform.
Accessible Taxis Note:
Accessible taxis are not available
|Accessible Ticket Machines||Yes|
|Impaired Mobility Set Down||Yes|
Impaired Mobility Set Down Note:
Pick-up possible in adjacent lay-by.
|Staff Help Available||No|
Staff Help Available Note:
This station is unstaffed. All of our trains have ramps on board that our conductors are trained to use.
If you are travelling on West Midlands Railway or London Northwestern Railway services only, you can book assistance up to 4 hours ahead for journeys on the same day, providing this is done during our contact centre hours (8am - 10pm daily). To make a Passenger Assist booking with other train operators, including seat reservations, please contact us up to 6 hours ahead for journeys on the same day.
If your booking is made online outside of these hours, this will be processed as soon as possible when our contact centre opens.
Don't forget you can always simply 'turn up and go' without booking, if you know that the station you are using is accessible to you. This means you can still travel if you have made an online booking that has not been confirmed, and we will do our best to help you on the day.
Please note that other train operating companies may have different contact centre hours for booking assistance.