West Ham
Ticket office
Closed now
Station details
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Trains will not run to and from London Fenchurch Street from Friday 19 to Monday 22 April. More information can be found .
General information
| Station Operator: LT | |
| Station Code: WEH |
| Staffing Level: unstaffed | |
| CCTV: Yes |
Ticket buying & collection
| True | Oyster Pre Pay |
| True | Oyster Validator |
| False | Smartcard Issued |
| False | Smartcard Validator |
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Travelcard: Zone 3 |
| True | Oyster Topup |
| False | Prepurchase Collection |
| False | Smartcard Topup |
| True | Ticket Machine |
Passenger services
| False> | Lost Property Contact Available |
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Phone number:
0343 222 1234 Website: Go to website |
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| True | Ticket Gate |
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Customer Services: TfL Customer Services: Tel - 0343 222 1234 |
| False> | Left Luggage Contact Available |
| True | Customer Help Points |
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Station facilities
| True> | Atm Machine |
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Atm Machine Note: ATM can be found in the Post Office across the road. |
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| False | Baby Change |
| False | Bureau De Change |
| True | Post Box |
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Post Box Note: Postbox can be found in the Post Office across the road. |
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| False | Seated Area |
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Seated Area Note: There are no seats in the ticket hall. Seats are available on the platform. |
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| False | First Class Lounge |
| False | Shops |
| False | Showers |
| False | Station Buffet |
| False | Telephones |
| False | Toilets |
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Toilets Note: None |
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| False | Tourist Information Office |
| False | Trolleys |
| False | WebKiosk |
| True | WiFi |
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Wifi Note: Find WiFi Hotspots around West Ham station |
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| False | Waiting Room |
Car parking
| false | Car parking |
Cycling
| False | Cycle Storage Availability |
| False | Cycle Storage CCTV |
Other transport
| False | Taxi Rank |
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| False | Car Hire |
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| True | Airport |
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Airport Note:
Interchange at Canning Town for the DLR to London City. Interchange at Stratford National Rail services to Stansted. |
| True | Metro |
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Metro Note: District, Hammersmith & City and Jubilee Lines |
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| True | Bus Service |
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Bus Service Note: Please see TfL's interactive map for details of bus routes and destinations served: http://www.journeyplanner.org/im/SI-C.html |
Accessibility
| False | Accessible Booking Office Counter |
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Accessible Booking Office Counter Note: Ticket office staff provide assistance where possible. See ticket office opening hours. |
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| False | Accessible Public Telephones |
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| False | National Key Toilets |
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| True | Induction Loop |
| False | Wheelchairs Available |
| True | Ramp For Train Access |
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| True | Step Free Access |
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Step Free Access Note: Customers need to be aware that there is a step between train and platform of up to 200mm for London Underground services. |
| False | Accessible Taxis |
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Accessible Taxis Note: Contact taxi operator directly |
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| False | Accessible Ticket Machines |
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Accessible Ticket Machines Note: Accessible ticket machines sell tickets suitable for use on London Underground services, including Travelcards. Where tickets for National Rail services are not available through an accessible ticket machine, ticket office staff provide assistance where possible. |
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| False | Impaired Mobility Set Down |
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Impaired Mobility Set Down Note: Drop-off point close by with drop curb but no safe crossing. |