West Ham
Ticket office
Unstaffed
Station details
| Station Operator: LT |
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| Station Code: WEH |
| Staffing Level: unstaffed |
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| CCTV: Yes |
| Oyster Pre Pay | Yes |
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| Oyster Validator | Yes |
| Smartcard Issued | No |
| Smartcard Validator | No |
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Travelcard: Zone 2/3 |
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| Oyster Topup | Yes |
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| Prepurchase Collection | No |
| Smartcard Topup | No |
| Ticket Machine | Yes |
| Lost Property Contact Available | No |
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Phone number:
0343 222 1234 Website: Go to website |
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| Ticket Gate | Yes |
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Customer Services: TfL Customer Services: Tel - 0343 222 1234 |
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| Left Luggage Contact Available | No |
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| Customer Help Points | Yes |
| Atm Machine | No |
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Atm Machine Note: ATM can be found in the Post Office across the road. |
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| Baby Change | No |
| Bureau De Change | No |
| Post Box | No |
| Seated Area | No |
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Seated Area Note: There are no seats in the ticket hall. Seats are available on the platform. |
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| First Class Lounge | No |
| Shops | Yes |
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Shops Note: Nisa Local convenience store and Home & Beauty shop by entrance to station. |
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| Showers | No |
| Station Buffet | No |
| Telephones | No |
| Toilets | No |
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Toilets Note: None |
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| Tourist Information Office | No |
| Trolleys | No |
| WebKiosk | No |
| WiFi | Yes |
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Wifi Note: Find WiFi Hotspots around West Ham station |
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| Waiting Room | No |
| Car parking | No |
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| Cycle Storage Availability | No |
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| Cycle Storage CCTV | No |
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| Taxi Rank | No |
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| Car Hire | No |
| Airport | Yes |
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Airport Note: Interchange at Canning Town for the DLR to London City. Interchange at Stratford National Rail services to Stansted. |
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| Metro | Yes |
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Metro Note: District, Hammersmith & City and Jubilee Lines. Also DLR services |
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| Bus Service | No |
| Accessible Booking Office Counter | No |
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Accessible Booking Office Counter Note: Ticket office staff provide assistance where possible. See ticket office opening hours. |
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| Accessible Public Telephones | No |
| Accessible Toilets | No |
| Induction Loop | Yes |
| Wheelchairs Available | No |
| Ramp For Train Access | Yes |
| Step Free Access | Yes |
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Step Free Access Note: This station has step-free access via lifts to all platforms |
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| Accessible Taxis | No |
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Accessible Taxis Note: Contact taxi operator directly |
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| Accessible Ticket Machines | No |
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Accessible Ticket Machines Note: Accessible ticket machines sell tickets suitable for use on London Underground services, including Travelcards. Where tickets for National Rail services are not available through an accessible ticket machine, ticket office staff provide assistance where possible. |
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| Impaired Mobility Set Down | No |
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Impaired Mobility Set Down Note: Drop-off point close by with dropped kerb but no safe crossing. |
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| Staff Help Available | Yes |
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Assisted Travel: We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here. |
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