|Station Operator: LE|
|Station Code: TLS|
|Staffing Level: partTime|
|Oyster Pre Pay||No|
Applicable Operators: Greater Anglia
|Lost Property Contact Available||No|
Website: Go to website
DepartureScreens, Announcements, ArrivalScreens,
Monday-Saturday 08:00-20:00 Sunday 10:00-20:00 Bank Holidays 09:00-18:00 The hours shown are for the Customer Relations team on 0345 600 7245 (option 8). Closed on Christmas Day and Boxing Day.
|Left Luggage Contact Available||No|
|Customer Help Points||Yes|
Customer Help Points Note:
Located on platform 1.
|Bureau De Change||No|
|First Class Lounge||No|
|Telephones (Cards & Coins)||No|
|Tourist Information Office||No|
Waiting Room Note:
Entrance at the bottom of the footbridge, on the island platform.
Name: Station Car Park
Operator: National Car Parks Ltd
Annual Charge: £1000.00
Daily Charge: £5.50
Monthly Charge: £100.00
Off Peak Charge: £4.50
Six Monthly Charge: N/A
Per Hour Charge: N/A
Three Monthly Charge: £286.00
Weekly Charge: £22.00
|Car Parking Contact Available||No|
Website: Go to website
|Cycle Storage Availability||Yes|
|Cycle Storage CCTV||Yes|
Taxi Rank Note:
A local taxi company, Weeley Taxis, can be contacted on 01255-830144.
Bus Service Note:
Local irregular bus services
|Accessible Booking Office Counter||No|
|Accessible Public Telephones||No|
|Ramp For Train Access||Yes|
|Step Free Access||No|
Step Free Access Note:
This station has no step free access. Interchange possible if assistance is requested either on board or pre-booked.
This station is a category C station according to ORR station classification system. https://www.orr.gov.uk/media/10955
Accessible Taxis Note:
Details of nearest taxis are shown on station information poster
|Accessible Ticket Machines||No|
Accessible Ticket Machines Note:
The ticket machine is located at the bottom of the footbridge on the island platform. Note - no step free access to the platforms at Thorpe-le-Soken.
|Impaired Mobility Set Down||No|
|Staff Help Available||No|
|Mon - Sun: Unavailable|
Staff Help Available Note:
Station is not staffed, assistance can be provided to get on and off the train, by the conductor onboard. Booking is recommended.
As an alternative to the above number, please use 0345 600 7245 (option 4) if calling from a mobile.