Waiting rooms are available on both platforms during the hours which the station is staffed. 

Sheltered: Yes
Spaces: 44
Type: Stands
Location: 2 Tier racks located in the main station car park, under the footbridge.

Taxi Rank Note:

The nearest taxi rank service is based in Thirsk, 1 mile outside the town centre and is available by telephoning 01845 524358.

National Key Toilets Note: The toilet facilities at this station are under repair. The temporary toilet facilities are located in the Station Car Park, at the bottom of the overbridge steps. The National key toilets are operated by a radar key.

Step Free Access Note: Step free access is available throughout the station, however customers should note that access to all platforms is via a barrow crossing which is reliant upon staff assistance, and cannot be accessed outside of staffed hours. Customers requiring level access should enter the station through the long-stay car park. An intercom is available next to the barrow crossing gates to contact the station staff to inform them of your arrival. This station is partially staffed. The station staffing hours are: Monday to Saturday: 06:15 - 19:45 Sunday: 09:00 - 17:15 Station staff can provide assistance throughout the station and with boarding and alighting the train. Customers requiring assistance should make themselves known to station staff no less than 20 minutes prior to the departure time of their train. Assistance can be requested in advance by contacting the TransPennine Express Assisted Travel Team on 0800 107 2149 (18001 prefix for TextRelay). Outside of staffed station hours, assistance to board and alight the train on platform 1 can be provided by the Conductor. The conductor is usually positioned at the rear of the train. Customers requiring assistance to navigate through the station or access to the platforms when the station is unstaffed are requested to contact the TransPennine Express Assisted Travel Team on 0800 107 2149(18001 prefix for TextRelay) to arrange alternative transport to the closest station where assistance can be provided.