Swindon (Wilts)
Ticket office
Open now
Station details
| Station Operator: GW |
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| Station Code: SWI |
| Staffing Level: Full Time |
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| CCTV: Yes |
| Oyster Pre Pay | No |
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| Oyster Validator | No |
| Smartcard Issued | Yes |
| Smartcard Validator | Yes |
| Oyster Topup | No |
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| Prepurchase Collection | Yes |
| Smartcard Topup | No |
| Ticket Machine | Yes |
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Penalty Fares: Applicable Operators: Great Western Railway |
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Ticket Office Note: Inside main station entrance |
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| Lost Property Contact Available | No |
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Website: Go to website |
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| Ticket Gate | Yes |
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DepartureScreens, Announcements, |
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Customer Services: Please visit GWR Help & Support. Or contact our social media team @gwrhelp. |
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| Left Luggage Contact Available | No |
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| Customer Help Points | Yes |
| Atm Machine | Yes |
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Atm Machine Note: Located by the ticket office |
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| Baby Change | Yes |
| Bureau De Change | No |
| Post Box | Yes |
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Post Box Note: Adjacent station entrance |
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| Seated Area | Yes |
| First Class Lounge | No |
| Shops | Yes |
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Shops Note: WHSmith |
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| Showers | No |
| Station Buffet | Yes |
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Station Buffet Note: Coffee shops |
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| Telephones (Cards & Coins) | Yes |
| Toilets | Yes |
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Toilets Note: Accessible toilets are located on Platform 1 and 4 |
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| Tourist Information Office | No |
| Trolleys | Yes |
| WebKiosk | No |
| WiFi | Yes |
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Wifi Note: Connect to "GWR Free Station WiFi" |
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| Waiting Room | No |
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Waiting Room Note: Platforms 1 and 4 |
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| Car parking | Yes |
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Name: Station Car Park Operator: APCOA Parking (UK) Limited Spaces: 591 Annual Charge: £1140.00 Daily Charge: £8.40 Monthly Charge: £157.00 Off Peak Charge: N/A Six Monthly Charge: N/A Per Hour Charge: N/A Three Monthly Charge: £390.00 Weekly Charge: £42.00 |
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| Car Parking Contact Available | No |
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Phone number: 0345 165 2030 Website: Go to website |
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| Cycle Storage Availability | Yes |
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Sheltered: No |
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| Cycle Storage CCTV | Yes |
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| Taxi Rank | Yes |
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Taxi Rank Note: Taxi Rank: Taxi rank is available at the station entrance |
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| Car Hire | No |
| Airport | No |
| Metro | No |
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| Bus Service | Yes |
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Bus Service Note: Information to plan your onward journey is available in a printable format here |
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| Accessible Booking Office Counter | Yes |
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Accessible Booking Office Counter Note: Low-level accessible counter is available, all booking office counters have hearing loop fitted. |
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| Accessible Public Telephones | No |
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Accessible Public Telephones Note: Accessible low-level Pay Phone is available at the station main concourse. Please request staff assistance if you need to |
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| Accessible Toilets | Yes |
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Accessible Toilets Note: The radar key is available from station staff. |
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| Induction Loop | Yes |
| Wheelchairs Available | Yes |
| Ramp For Train Access | Yes |
| Step Free Access | Yes |
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Step Free Access Note: Step Free Category A Station - This station has step free access to all platforms via subway and the lifts via the main entrance subway |
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| Accessible Taxis | No |
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Accessible Taxis Note: Accessible taxis are available. Please request staff assistance. |
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| Accessible Ticket Machines | Yes |
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Accessible Ticket Machines Note: Accessible ticket machines are located at the station entrance by the ticket office. |
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| Impaired Mobility Set Down | Yes |
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Impaired Mobility Set Down Note: Set- Down / Pick up Points are available in the short stay carpark with lift access to the station. |
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| Staff Help Available | Yes |
| Mon - Fri: 5:15 AM to 12:00 AM Sat: 5:15 AM to 12:00 AM Sun: 7:00 AM to 12:30 AM |
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Staff Help Available Note: Meeting point: Ticket office. |
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