Stratford (London)
Ticket office
Closed now
| Mon - Fri: | 6:15 AM to 9:30 PM |
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| Sat: | 6:15 AM to 9:30 PM |
| Sun: | 6:40 AM to 9:30 PM |
Station details
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This is a London 'Turn Up & Go Trial' Station - Train operating companies generally advise disabled passengers to book assistance 24 hours before travelling. By contrast, a 'Turn up & Go' service offers assistance to disabled passengers whether they book in advance or not.
Some passengers already opt to 'Turn Up & go' but currently for a period of a few months a 'Turn Up & Go Trial' is running on journeys between 36 specified National Rail stations in the Greater London area, to understand if in future a formalised 'Turn Up & Go' service can be offered here. Passengers can still pre-book assistance at these 36 stations, should they wish. For more details including the stations involved visit Disabled Persons Railcard
To travel between Stratford regional and Stratford International stations please use Docklands Light Railway platform 16.
General information
| Station Operator: XR | |
| Station Code: SRA |
| Staffing Level: Full Time | |
| CCTV: Yes |
Ticket buying & collection
| True | Oyster Pre Pay |
| True | Oyster Validator |
| False | Smartcard Issued |
| True | Smartcard Validator |
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Travelcard: Zone 2/3 |
| True | Oyster Topup |
| True | Prepurchase Collection |
| False | Smartcard Topup |
| True | Ticket Machine |
Passenger services
| False> | Lost Property Contact Available |
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Phone number:
03432221234 Website: Go to website |
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| True | Ticket Gate |
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Customer Services: 0343 222 1234 |
| False> | Left Luggage Contact Available |
| True | Customer Help Points |
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Station facilities
| False> | Atm Machine |
| True | Baby Change |
| False | Bureau De Change |
| False | Post Box |
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Post Box Note: Outside the station - Stratford Centre |
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| True | Seated Area |
| False | First Class Lounge |
| True | Shops |
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Shops Note: Newsagent |
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| False | Showers |
| True | Station Buffet |
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Station Buffet Note: Coffee shops |
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| False | Telephones |
| True | Toilets |
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Toilets Note: (Tube Remit). Accessible toilets are available. |
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| False | Tourist Information Office |
| False | Trolleys |
| False | WebKiosk |
| True | WiFi |
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Wifi Note: Find WiFi Hotspots around Stratford (London) station |
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| False | Waiting Room |
Car parking
| false | Car parking |
Cycling
| True | Cycle Storage Availability |
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Sheltered: Yes |
| True | Cycle Storage CCTV |
Other transport
| False | Taxi Rank |
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| False | Car Hire |
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| False | Airport |
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| True | Metro |
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Metro Note: London Underground Central Line and Jubilee Lines and Docklands Light Railway. |
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| True | Bus Service |
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Bus Service Note: Transport for London buses operate from outside the station Information to plan your onward journey is available in a printable format here |
Accessibility
| True | Accessible Booking Office Counter |
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| False | Accessible Public Telephones |
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| True | National Key Toilets |
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| True | Induction Loop |
| False | Wheelchairs Available |
| True | Ramp For Train Access |
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| True | Step Free Access |
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Step Free Access Note: Lift access available to all platforms. |
| False | Accessible Taxis |
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Accessible Taxis Note: Details of nearest taxis are shown on station information poster |
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| True | Accessible Ticket Machines |
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| True | Impaired Mobility Set Down |
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Live departures and arrivals for Stratford (London)
| Due | Destination | Platform | Expected | further details | |
|---|---|---|---|---|---|
| 23:57 | Shenfield Platform 8 | 8 | On time | See details on departure to Shenfield | |
| 23:59 | Willesden Junction Platform 2 | 2 | On time | See details on departure to Willesden Junction | |
| 00:02 | London Liverpool Street Platform 5 | 5 | On time | See details on departure to London Liverpool Street | |
| 00:02 | Shoeburyness Platform 8 | 8 | On time | See details on departure to Shoeburyness | |
| 00:08 | Gidea Park Platform 8 | 8 | On time | See details on departure to Gidea Park | |
| 00:15 | Willesden Junction Platform 2 | 2 | On time | See details on departure to Willesden Junction | |
| 00:18 | London Liverpool Street Platform 5 | 5 | On time | See details on departure to London Liverpool Street | |
| 00:25 | Colchester Platform 8 | 8 | On time | See details on departure to Colchester | |
| 00:27 | Shenfield Platform 8 | 8 | On time | See details on departure to Shenfield | |
| 00:30 | Shoeburyness Platform 8 | 8 | On time | See details on departure to Shoeburyness | |
| 00:39 | Gidea Park Platform 8 | 8 | On time | See details on departure to Gidea Park | |
| 00:57 | Colchester Platform 8 | 8 | On time | See details on departure to Colchester | |
| 01:02 | Shenfield Platform | On time | See details on departure to Shenfield |
| Due | Destination | Platform | Expected | further details | |
|---|---|---|---|---|---|
| 23:51 | Norwich Platform 9 | 9 | 00:03 12 mins late | See details on departure to Norwich | |
| 23:57 | London Liverpool Street Platform 8 | 8 | On time | See details on departure to London Liverpool Street | |
| 00:01 | London Liverpool Street Platform 8 | 8 | On time | See details on departure to London Liverpool Street | |
| 00:01 | Shenfield Platform 5 | 5 | On time | See details on departure to Shenfield | |
| 00:03 | Richmond Platform 1 | 1 | 23:58 23 hrs, 55 mins late | See details on departure to Richmond | |
| 00:08 | London Liverpool Street Platform 8 | 8 | On time | See details on departure to London Liverpool Street | |
| 00:13 | Richmond Platform 2 | 2 | On time | See details on departure to Richmond | |
| 00:18 | Shenfield Platform 5 | 5 | On time | See details on departure to Shenfield | |
| 00:25 | London Liverpool Street Platform 8 | 8 | On time | See details on departure to London Liverpool Street | |
| 00:27 | London Liverpool Street Platform 8 | 8 | On time | See details on departure to London Liverpool Street | |
| 00:30 | London Liverpool Street Platform 8 | 8 | On time | See details on departure to London Liverpool Street | |
| 00:39 | London Liverpool Street Platform 8 | 8 | On time | See details on departure to London Liverpool Street | |
| 00:57 | London Liverpool Street Platform 8 | 8 | On time | See details on departure to London Liverpool Street | |
| 01:02 | London Liverpool Street Platform | On time | See details on departure to London Liverpool Street | ||
| 00:56 | Southend Victoria Platform BUS | BUS | On time | See details on departure to Southend Victoria | |
| 01:19 | Southend Victoria Platform | On time | See details on departure to Southend Victoria |