Stratford (London)
Ticket office
Closed now
| Mon - Fri: | 6:15 AM to 9:30 PM |
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| Sat: | 6:15 AM to 9:30 PM |
| Sun: | 6:40 AM to 9:30 PM |
Station details
| Station Operator: XR | |
| Station Code: SRA |
| Staffing Level: Full Time | |
| CCTV: Yes |
| Oyster Pre Pay | Yes |
| Oyster Validator | Yes |
| Smartcard Issued | No |
| Smartcard Validator | Yes |
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Travelcard: Zone 2/3 |
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| Oyster Topup | Yes |
| Prepurchase Collection | Yes |
| Smartcard Topup | No |
| Ticket Machine | Yes |
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Penalty Fares: Applicable Operators: Greater Anglia, London Overground, London Underground, TfL Rail |
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Ticket Office Note: There is a TfL Rail ticket office outside the Southern Entrance and another located within the Northern Ticket Hall area. |
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| Lost Property Contact Available | No |
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Website: Go to website |
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| Ticket Gate | Yes |
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Customer Services: 0343 222 1234 |
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| Left Luggage Contact Available | No |
| Customer Help Points | Yes |
| Atm Machine | Yes |
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Atm Machine Note: ATM machines located in the Northern Ticket hall area and just outside the Southern Entrance. |
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| Baby Change | Yes |
| Bureau De Change | No |
| Post Box | No |
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Post Box Note: Outside the station - Stratford Centre |
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| Seated Area | Yes |
| First Class Lounge | No |
| Shops | Yes |
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Shops Note: Newsagent |
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| Showers | No |
| Station Buffet | Yes |
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Station Buffet Note: Coffee shops |
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| Telephones | No |
| Toilets | Yes |
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Toilets Note: Accessible toilets are available. |
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| Tourist Information Office | No |
| Trolleys | No |
| WebKiosk | No |
| WiFi | Yes |
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Wifi Note: Find WiFi Hotspots around Stratford (London) station |
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| Waiting Room | No |
| Car parking | No |
| Cycle Storage Availability | Yes |
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Sheltered: Yes |
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| Cycle Storage CCTV | Yes |
| Taxi Rank | Yes |
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Taxi Rank Note: Taxi's operate within the bus station area outside the Southern Ticket Hall area and on Montfitchet Road which is outside the Northern Ticket Hall. |
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| Car Hire | No |
| Airport | No |
| Metro | Yes |
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Metro Note: London Underground Central Line and Jubilee Lines and Docklands Light Railway. |
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| Bus Service | Yes |
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Bus Service Note: London Buses operate from outside the station. Information to plan your onward journey is available in a printable format here |
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| Accessible Booking Office Counter | Yes |
| Accessible Public Telephones | No |
| Accessible Toilets | Yes |
| Induction Loop | Yes |
| Wheelchairs Available | Yes |
| Ramp For Train Access | Yes |
| Step Free Access | Yes |
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Step Free Access Note: Accessibility Category A. This station has step-free access to all platforms |
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| Accessible Taxis | No |
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Accessible Taxis Note: Details of nearest taxis are shown on station information poster |
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| Accessible Ticket Machines | Yes |
| Impaired Mobility Set Down | Yes |
| Staff Help Available | Yes |
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Staff Help Available Note: Staff are available to assist from the first to last train. |
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Assisted Travel: We operate Turn Up and Go and pre-booked assistance at this station. Please speak to a member of staff for any assistance. |
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