Stansted Airport
Address
Stansted Airport station
Under the Airport Terminal
Bassingbourn Road
CM24 1QW
Ticket office
Closed now
| Mon - Sun: | 6:30 AM to 7:00 PM |
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Station details
| Station Operator: LE |
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| Station Code: SSD |
| Staffing Level: Full Time |
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| CCTV: Yes |
| Oyster Pre Pay | No |
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| Oyster Validator | No |
| Smartcard Issued | Yes |
| Smartcard Validator | No |
| Oyster Topup | No |
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| Prepurchase Collection | Yes |
| Smartcard Topup | Yes |
| Ticket Machine | Yes |
| Lost Property Contact Available | No |
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Website: Go to website |
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| Ticket Gate | No |
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DepartureScreens, ArrivalScreens, |
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Customer Services: Monday-Saturday 08:00-20:00 Sunday 10:00-20:00 Bank Holidays 09:00-18:00 The hours shown are for the Customer Relations team on 0345 600 7245 (option 8). Closed on Christmas Day and Boxing Day. |
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| Left Luggage Contact Available | No |
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| Customer Help Points | No |
| Atm Machine | Yes |
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Atm Machine Note: Located on concourse |
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| Baby Change | Yes |
| Bureau De Change | No |
| Post Box | No |
| Seated Area | Yes |
| First Class Lounge | No |
| Shops | Yes |
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Shops Note: Newsagent/Sweets Passport Photo Booth |
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| Showers | No |
| Station Buffet | Yes |
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Station Buffet Note: Coffee shop Vending machines |
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| Telephones (Cards & Coins) | Yes |
| Toilets | Yes |
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Toilets Note: The toilets are located on the Concourse. An accessible toilet (non-RADAR) is located on the Concourse. The baby change facilities are available in the accessible toilet. |
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| Tourist Information Office | No |
| Trolleys | Yes |
| WebKiosk | No |
| WiFi | Yes |
| Waiting Room | No |
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Waiting Room Note: The waiting room is on platform 1. There are also seats throughout the station. |
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| Car parking | Yes |
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Name: Operator: British Airports Authority Spaces: 5000 Annual Charge: N/A Daily Charge: N/A Monthly Charge: N/A Off Peak Charge: N/A Six Monthly Charge: N/A Per Hour Charge: N/A Three Monthly Charge: N/A Weekly Charge: N/A |
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| Car Parking Contact Available | No |
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Phone number: Website: Go to website |
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| Cycle Storage Availability | No |
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| Cycle Storage CCTV | Yes |
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| Taxi Rank | No |
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| Car Hire | Yes |
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Car Hire Note: In Airport terminal |
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| Airport | Yes |
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Airport Note: Station is within the Stansted Airport Terminal |
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| Metro | No |
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| Bus Service | Yes |
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Bus Service Note: Local buses and National Coach routes stop in bus station located at airport |
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| Accessible Booking Office Counter | Yes |
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| Accessible Public Telephones | No |
| Accessible Toilets | Yes |
| Induction Loop | Yes |
| Wheelchairs Available | No |
| Ramp For Train Access | Yes |
| Step Free Access | Yes |
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Step Free Access Note: This station has step free access to all platforms. Lifts available. This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955 Assistance meeting point is the Customer Information point. |
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| Accessible Taxis | No |
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Accessible Taxis Note: Details of nearest taxis are shown on station information poster |
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| Accessible Ticket Machines | Yes |
| Impaired Mobility Set Down | No |
| Staff Help Available | Yes |
| Mon - Sun: Twenty Four Hours | |
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Staff Help Available Note: Assistance is provided by station staff during the hours of train service operation. Booking is recommended |
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Assisted Travel: As an alternative to the above number, please use 0345 600 7245 (option 4) if calling from a mobile. |
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