Small Heath
Ticket office
Closed now
| Mon - Fri: | 7:00 AM to 10:00 AM |
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Station details
| Station Operator: WM | |
| Station Code: SMA |
| Staffing Level: partTime | |
| CCTV: Yes |
| Oyster Pre Pay | No |
| Oyster Validator | No |
| Smartcard Issued | No |
| Smartcard Validator | No |
| Oyster Topup | No |
| Prepurchase Collection | Yes |
| Smartcard Topup | No |
| Ticket Machine | Yes |
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Ticket Office Note: A Permit to Travel machine is available for use when the Ticket Office is closed. |
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| Lost Property Contact Available | No |
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Website: Go to website |
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| Ticket Gate | No |
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DepartureScreens, Announcements, |
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Customer Services: Please contact our Contact Centre team on: 0333 311 0039. Who are open during the following times: Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day. |
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| Left Luggage Contact Available | No |
| Customer Help Points | Yes |
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Customer Help Points Note: On both platforms |
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| Atm Machine | No |
| Baby Change | No |
| Bureau De Change | No |
| Post Box | No |
| Seated Area | Yes |
| First Class Lounge | No |
| Shops | No |
| Showers | No |
| Station Buffet | No |
| Telephones (Cards & Coins) | No |
| Toilets | No |
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Toilets Note: N/A |
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| Tourist Information Office | No |
| Trolleys | No |
| WebKiosk | No |
| WiFi | No |
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Wifi Note: Find WiFi Hotspots around Small Heath station |
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| Waiting Room | No |
| Car parking | No |
| Cycle Storage Availability | Yes |
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Sheltered: No |
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| Cycle Storage CCTV | No |
| Taxi Rank | Yes |
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Taxi Rank Note: Small Heath (SMA) Station Heartlands 0121 773 2999 AK 0121 773 6666 Silverline 0121 772 1543 |
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| Car Hire | No |
| Airport | No |
| Metro | No |
| Bus Service | Yes |
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Bus Service Note: Information to plan your onward journey is available in a printable format here |
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| Accessible Booking Office Counter | No |
| Accessible Public Telephones | No |
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Accessible Public Telephones Note: Public telephones are not accessible |
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| Accessible Toilets | No |
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Accessible Toilets Note: N/A |
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| Induction Loop | Yes |
| Wheelchairs Available | No |
| Ramp For Train Access | No |
| Step Free Access | No |
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Step Free Access Note: Level access to Booking Hall only, then 31 steps down to island platform. |
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| Accessible Taxis | No |
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Accessible Taxis Note: Accessible taxis are not available |
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| Accessible Ticket Machines | No |
| Impaired Mobility Set Down | No |
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Impaired Mobility Set Down Note: Small forecourt area |
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| Staff Help Available | Yes |
| Mon - Fri: 7:00 AM to 10:00 AM | |
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Staff Help Available Note:
This station is not staffed at all times, when this station is unstaffed we can accept bookings for boarding and alighting assistance. We recommend booking assistance 24 hours in advance for this and all other assistance requests, (you can book further in advance if you wish).Please contact West Midlands Railway Passenger Assist team on 0800 0248998 Open: 08:00 - 22:00 7 days a week (except Christmas Day and Boxing Day)
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Live departures and arrivals for Small Heath
| Due | Destination | Platform | Expected | Train Length | further details |
|---|---|---|---|---|---|
| 16:43 | Dorridge Platform 3 | 3 | On time | coaches | See details on departure to Dorridge |
| 16:44 | Stourbridge Junction Platform 4 | 4 | On time | coaches | See details on departure to Stourbridge Junction |
| 17:09 | Whitlocks End Platform 3 | 3 | On time | coaches | See details on departure to Whitlocks End |
| 17:16 | Stourbridge Junction Platform 4 | 4 | On time | coaches | See details on departure to Stourbridge Junction |
| 17:42 | Dorridge Platform 3 | 3 | On time | coaches | See details on departure to Dorridge |
| 17:44 | Stourbridge Junction Platform 4 | 4 | On time | coaches | See details on departure to Stourbridge Junction |
| 17:58 | Worcester Foregate Street Platform 4 | 4 | On time | coaches | See details on departure to Worcester Foregate Street |
| 18:13 | Whitlocks End Platform | On time | coaches | See details on departure to Whitlocks End |
| Due | Destination | Platform | Expected | Train Length | further details |
|---|---|---|---|---|---|
| 16:43 | Worcester Shrub Hill Platform 3 | 3 | On time | coaches | See details on departure to Worcester Shrub Hill |
| 16:44 | Stratford-upon-Avon Platform 4 | 4 | On time | coaches | See details on departure to Stratford-upon-Avon |
| 17:09 | Kidderminster Platform 3 | 3 | On time | coaches | See details on departure to Kidderminster |
| 17:16 | Stratford-upon-Avon Platform 4 | 4 | On time | coaches | See details on departure to Stratford-upon-Avon |
| 17:42 | Worcester Shrub Hill Platform 3 | 3 | On time | coaches | See details on departure to Worcester Shrub Hill |
| 17:44 | Stratford-upon-Avon Platform 4 | 4 | On time | coaches | See details on departure to Stratford-upon-Avon |
| 17:58 | Whitlocks End Platform 4 | 4 | On time | coaches | See details on departure to Whitlocks End |
| 18:13 | Kidderminster Platform | On time | coaches | See details on departure to Kidderminster |