Small Heath
Ticket office
Closed now
| Mon - Fri: | 7:00 AM to 10:00 AM |
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Station details
| Station Operator: WM | |
| Station Code: SMA |
| Staffing Level: partTime | |
| CCTV: Yes |
| Oyster Pre Pay | No |
| Oyster Validator | No |
| Smartcard Issued | No |
| Smartcard Validator | No |
| Oyster Topup | No |
| Prepurchase Collection | Yes |
| Smartcard Topup | No |
| Ticket Machine | Yes |
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Ticket Office Note: A Permit to Travel machine is available for use when the Ticket Office is closed. |
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| Lost Property Contact Available | No |
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Website: Go to website |
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| Ticket Gate | No |
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DepartureScreens, Announcements, |
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Customer Services: Please contact our Contact Centre team on: 0333 311 0039. Who are open during the following times: Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day. |
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| Left Luggage Contact Available | No |
| Customer Help Points | Yes |
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Customer Help Points Note: On both platforms |
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| Atm Machine | No |
| Baby Change | No |
| Bureau De Change | No |
| Post Box | No |
| Seated Area | Yes |
| First Class Lounge | No |
| Shops | No |
| Showers | No |
| Station Buffet | No |
| Telephones (Cards & Coins) | No |
| Toilets | No |
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Toilets Note: N/A |
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| Tourist Information Office | No |
| Trolleys | No |
| WebKiosk | No |
| WiFi | No |
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Wifi Note: Find WiFi Hotspots around Small Heath station |
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| Waiting Room | No |
| Car parking | No |
| Cycle Storage Availability | Yes |
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Sheltered: No |
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| Cycle Storage CCTV | No |
| Taxi Rank | Yes |
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Taxi Rank Note: Small Heath (SMA) Station Heartlands 0121 773 2999 AK 0121 773 6666 Silverline 0121 772 1543 |
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| Car Hire | No |
| Airport | No |
| Metro | No |
| Bus Service | Yes |
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Bus Service Note: Information to plan your onward journey is available in a printable format here |
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| Accessible Booking Office Counter | No |
| Accessible Public Telephones | No |
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Accessible Public Telephones Note: Public telephones are not accessible |
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| National Key Toilets | No |
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National Key Toilets Note: N/A |
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| Induction Loop | Yes |
| Wheelchairs Available | No |
| Ramp For Train Access | No |
| Step Free Access | No |
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Step Free Access Note: Level access to Booking Hall only, then 31 steps down to island platform. |
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| Accessible Taxis | No |
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Accessible Taxis Note: Accessible taxis are not available |
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| Accessible Ticket Machines | No |
| Impaired Mobility Set Down | No |
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Impaired Mobility Set Down Note: Small forecourt area |
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Live departures and arrivals for Small Heath
| Due | Destination | Platform | Expected | Train Length | further details |
|---|---|---|---|---|---|
| 16:43 | Dorridge Platform 3 | 3 | 16:46 3 mins late | coaches | See details on departure to Dorridge |
| 16:44 | Stourbridge Junction Platform 4 | 4 | On time | coaches | See details on departure to Stourbridge Junction |
| 17:09 | Whitlocks End Platform 3 | 3 | On time | coaches | See details on departure to Whitlocks End |
| 17:15 | Stourbridge Junction Platform 4 | 4 | On time | coaches | See details on departure to Stourbridge Junction |
| 17:42 | Dorridge Platform 3 | 3 | On time | coaches | See details on departure to Dorridge |
| 17:44 | Stourbridge Junction Platform 4 | 4 | On time | coaches | See details on departure to Stourbridge Junction |
| 18:13 | Whitlocks End Platform 3 | 3 | On time | coaches | See details on departure to Whitlocks End |
| 18:29 | Kidderminster Platform | On time | coaches | See details on departure to Kidderminster | |
| 18:34 | Stratford-upon-Avon Platform | On time | coaches | See details on departure to Stratford-upon-Avon | |
| 18:45 | Stourbridge Junction Platform | On time | coaches | See details on departure to Stourbridge Junction |
| Due | Destination | Platform | Expected | Train Length | further details |
|---|---|---|---|---|---|
| 16:43 | Worcester Shrub Hill Platform 3 | 3 | 16:45 2 mins late | coaches | See details on departure to Worcester Shrub Hill |
| 16:44 | Stratford-upon-Avon Platform 4 | 4 | On time | coaches | See details on departure to Stratford-upon-Avon |
| 17:09 | Kidderminster Platform 3 | 3 | On time | coaches | See details on departure to Kidderminster |
| 17:15 | Stratford-upon-Avon Platform 4 | 4 | On time | coaches | See details on departure to Stratford-upon-Avon |
| 17:42 | Worcester Shrub Hill Platform 3 | 3 | On time | coaches | See details on departure to Worcester Shrub Hill |
| 17:44 | Stratford-upon-Avon Platform 4 | 4 | On time | coaches | See details on departure to Stratford-upon-Avon |
| 18:13 | Kidderminster Platform 3 | 3 | On time | coaches | See details on departure to Kidderminster |
| 18:29 | Dorridge Platform | On time | coaches | See details on departure to Dorridge | |
| 18:34 | Stourbridge Junction Platform | On time | coaches | See details on departure to Stourbridge Junction | |
| 18:45 | Stratford-upon-Avon Platform | On time | coaches | See details on departure to Stratford-upon-Avon |