Selly Oak station
|Station Operator: WM|
|Station Code: SLY|
|Staffing Level: partTime|
|Oyster Pre Pay||No|
Ticket Office Note:
Two Ticket Vending Machines are located at Selly Oak, one in the Booking Hall and one on the Birmingham platform (platform one).
|Lost Property Contact Available||No|
Website: Go to website
Please contact our Contact Centre team on: 0333 311 0039. Who are open during the following times: Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day. **Selly Oak Station is accredited by the Secure Station Scheme**
|Left Luggage Contact Available||No|
|Customer Help Points||Yes|
Customer Help Points Note:
On both platforms
|Bureau De Change||No|
|First Class Lounge||No|
|Telephones (Cards & Coins)||Yes|
The toilets are located in the Booking Hall. The National key toilet is located in the Booking Hall; these toilets are operated by a RADAR key. A RADAR key is available from station staff upon request. All toilet facilities are available: Monday - Friday 06:00-21:00, Saturday 07:00-21:00 and Sunday 09:00-19:00. The toilet facilities are not available when the Ticket Office is closed.
|Tourist Information Office||No|
Find WiFi Hotspots around Selly Oak station
Name: Station Car Park
Operator: Network West Midlands
Off Peak Charge:
Six Monthly Charge:
Per Hour Charge:
Three Monthly Charge:
|Car Parking Contact Available||No|
Website: Go to website
|Cycle Storage Availability||Yes|
|Cycle Storage CCTV||Yes|
Taxi Rank Note:
Selly Oak (SLY) Station Elite 0121 415 5000 Castle 0121 472 2222 BBs 0121 693 3333
Bus Service Note:
Information to plan your onward journey is available in a printable format here
|Accessible Booking Office Counter||No|
Accessible Booking Office Counter Note:
|Accessible Public Telephones||No|
Accessible Public Telephones Note:
Public telephones are not accessible
|Ramp For Train Access||Yes|
|Step Free Access||Yes|
Step Free Access Note:
Level access to Booking Hall and platform 1 (trains to Birmingham). Also step-free side gate direct to platform 1. Footbridge with 34 steps up and down to platform 2. Alternative step-free entrance to platform 2 via 1:10 gradient ramp. Step-free route between platforms is via street (380m).
Accessible Taxis Note:
Accessible taxis are not available
|Accessible Ticket Machines||Yes|
Accessible Ticket Machines Note:
A Ticket Vending Machine is available in the Booking Hall and on Platform One.
|Impaired Mobility Set Down||Yes|
|Staff Help Available||Yes|
|Mon - Fri: 6:00 AM to 9:00 PM
Sat: 7:00 AM to 9:00 PM
Sun: 9:00 AM to 7:00 PM
If you are travelling on West Midlands Railway or London Northwestern Railway services only, you can book assistance up to 4 hours ahead for journeys on the same day, providing this is done during our contact centre hours (8am - 10pm daily). To make a Passenger Assist booking with other train operators, including seat reservations, please contact us up to 6 hours ahead for journeys on the same day.
If your booking is made online outside of these hours, this will be processed as soon as possible when our contact centre opens.
Don't forget you can always simply 'turn up and go' without booking, if you know that the station you are using is accessible to you. This means you can still travel if you have made an online booking that has not been confirmed, and we will do our best to help you on the day.
Please note that other train operating companies may have different contact centre hours for booking assistance.