Reading
Ticket office
Closed now
Station details
| Station Operator: NR |
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| Station Code: RDG |
| Staffing Level: Full Time |
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| CCTV: Yes |
| Oyster Pre Pay | No |
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| Oyster Validator | No |
| Smartcard Issued | Yes |
| Smartcard Validator | Yes |
| Oyster Topup | No |
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| Prepurchase Collection | Yes |
| Smartcard Topup | Yes |
| Ticket Machine | Yes |
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Penalty Fares: Applicable Operators: Great Western Railway, South Western Railway, Elizabeth line |
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Ticket Office Note: In ticket hall |
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| Lost Property Contact Available | No |
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Phone number:
03457 000 125 Website: Go to website |
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| Ticket Gate | Yes |
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Customer Services: Please call our Customer Services Centre on 03457 000 125 (07:00-22:00 every day) |
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| Left Luggage Contact Available | No |
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| Customer Help Points | Yes |
| Atm Machine | Yes |
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| Baby Change | Yes |
| Bureau De Change | No |
| Post Box | Yes |
| Seated Area | Yes |
| First Class Lounge | No |
| Shops | Yes |
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| Showers | No |
| Station Buffet | Yes |
| Telephones (Cards & Coins) | Yes |
| Toilets | Yes |
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Toilets Note: Toilets are located on Station Platforms and in The Brunel Arcade building |
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| Tourist Information Office | No |
| Trolleys | Yes |
| WebKiosk | No |
| WiFi | No |
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Wifi Note: |
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| Waiting Room | No |
| Car parking | Yes |
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Name: Operator: Spaces: Annual Charge: N/A Daily Charge: N/A Monthly Charge: N/A Off Peak Charge: N/A Six Monthly Charge: N/A Per Hour Charge: N/A Three Monthly Charge: N/A Weekly Charge: N/A |
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| Car Parking Contact Available | No |
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Phone number: Website: Go to website |
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| Cycle Storage Availability | Yes |
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Sheltered: Yes |
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| Cycle Storage CCTV | No |
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| Taxi Rank | Yes |
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Taxi Rank Note: Taxi rank is situated at the station entrance. Accessible taxi are available, please approach a member of staff for assistance. |
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| Car Hire | No |
| Airport | Yes |
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Airport Note: For Heathrow Airport, change at Reading onto the frequent 'RailAir' luxury coach service. Runs every 20 minutes Monday to Friday daytimes; every 30 minutes Saturday & Sunday. For timetables and fares visit: www.railair.com/ or Tele: 0118 957 9498 |
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| Metro | No |
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| Bus Service | Yes |
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Bus Service Note: Buses can be found on near by streets. Information to plan your onward journey is available in a printable format here. Not all buses are accessible |
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| Accessible Booking Office Counter | Yes |
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Accessible Booking Office Counter Note: Low-level accessible counter are located at the ticket office. All counters have hearing loop fitted. |
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| Accessible Public Telephones | No |
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Accessible Public Telephones Note: Accessible low-level Pay Phone is available at the station main concourse. Please request staff assistance if you need to. |
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| Accessible Toilets | Yes |
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Accessible Toilets Note: Radar Key available from station staff. If you wish to buy a 'National Key Scheme' key, [RADAR]. Their address is 12 City Forum, 250 City Road, London EC1V 8AF, tel: 020 7250 8181, minicom: 020 7250 4119, fax: 020 7250 0212, email: shop@disabilityrightsuk.org, website: https://crm.disabilityrightsuk.org/ |
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| Induction Loop | Yes |
| Wheelchairs Available | Yes |
| Ramp For Train Access | Yes |
| Step Free Access | Yes |
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Step Free Access Note: platforms can be reached via lift and bridge, ticket office is step free. |
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| Accessible Taxis | No |
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Accessible Taxis Note: Accessible taxi are available at the station entrance. please request staff assistance if you need to. |
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| Accessible Ticket Machines | Yes |
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Accessible Ticket Machines Note: Accessible ticket machines are located at the station entrance by the ticket office and at the car park. |
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| Impaired Mobility Set Down | Yes |
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Impaired Mobility Set Down Note: Set- Down / Pick up Points are available at the station entrance by the Rail air link lounge. Assisted travel meeting point - Customer Help desk main concourse. Please notify a member of staff.
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| Staff Help Available | Yes |
| Mon - Fri: Twenty Four Hours Sat: Twenty Four Hours Sun: Twenty Four Hours |
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Staff Help Available Note: Staff assistance is available; please request assistance from any member of staff if you have not booked assistance in advance. |
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Assisted Travel: We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here. |
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