Reading
Ticket office
Closed now
Station details
| Station Operator: NR |
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| Station Code: RDG |
| Staffing Level: Full Time |
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| CCTV: Yes |
| Oyster Pre Pay | No |
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| Oyster Validator | No |
| Smartcard Issued | Yes |
| Smartcard Validator | Yes |
| Oyster Topup | No |
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| Prepurchase Collection | Yes |
| Smartcard Topup | Yes |
| Ticket Machine | Yes |
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Penalty Fares: Applicable Operators: Great Western Railway, South Western Railway, TfL Rail |
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Ticket Office Note: In ticket hall |
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| Lost Property Contact Available | No |
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Phone number:
03457 000 125 Website: Go to website |
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| Ticket Gate | Yes |
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Customer Services: Please call our Customer Services Centre on 03457 000 125 (07:00-22:00 every day) |
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| Left Luggage Contact Available | No |
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| Customer Help Points | Yes |
| Atm Machine | Yes |
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| Baby Change | Yes |
| Bureau De Change | No |
| Post Box | Yes |
| Seated Area | Yes |
| First Class Lounge | No |
| Shops | Yes |
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| Showers | No |
| Station Buffet | Yes |
| Telephones (Cards & Coins) | Yes |
| Toilets | Yes |
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Toilets Note: Toilets are located on Station Platforms and in The Brunel Arcade building |
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| Tourist Information Office | No |
| Trolleys | Yes |
| WebKiosk | No |
| WiFi | No |
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Wifi Note: |
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| Waiting Room | No |
| Car parking | Yes |
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Name: Operator: Spaces: Annual Charge: N/A Daily Charge: N/A Monthly Charge: N/A Off Peak Charge: N/A Six Monthly Charge: N/A Per Hour Charge: N/A Three Monthly Charge: N/A Weekly Charge: N/A |
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| Car Parking Contact Available | No |
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Phone number: Website: Go to website |
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| Cycle Storage Availability | Yes |
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Sheltered: Yes |
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| Cycle Storage CCTV | No |
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| Taxi Rank | Yes |
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Taxi Rank Note: Taxi rank is situated at the station entrance. Accessible taxi are available, please approach a member of staff for assistance. |
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| Car Hire | No |
| Airport | Yes |
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Airport Note: For Heathrow Airport, change at Reading onto the frequent 'RailAir' luxury coach service. Runs every 20 minutes Monday to Friday daytimes; every 30 minutes Saturday & Sunday. For timetables and fares visit: www.railair.com/ or Tele: 0118 957 9498 |
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| Metro | No |
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| Bus Service | Yes |
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Bus Service Note: Buses can be found on near by streets. Information to plan your onward journey is available in a printable format here. Not all buses are accessible |
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| Accessible Booking Office Counter | Yes |
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Accessible Booking Office Counter Note: Low-level accessible counter are located at the ticket office. All counters have hearing loop fitted. |
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| Accessible Public Telephones | No |
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Accessible Public Telephones Note: Accessible low-level Pay Phone is available at the station main concourse. Please request staff assistance if you need to. |
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| Accessible Toilets | Yes |
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Accessible Toilets Note: Radar Key available from station staff. If you wish to buy a 'National Key Scheme' key, [RADAR]. Their address is 12 City Forum, 250 City Road, London EC1V 8AF, tel: 020 7250 8181, minicom: 020 7250 4119, fax: 020 7250 0212, email: shop@disabilityrightsuk.org, website: https://crm.disabilityrightsuk.org/ |
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| Induction Loop | Yes |
| Wheelchairs Available | Yes |
| Ramp For Train Access | Yes |
| Step Free Access | Yes |
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Step Free Access Note: platforms can be reached via lift and bridge, ticket office is step free. |
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| Accessible Taxis | No |
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Accessible Taxis Note: Accessible taxi are available at the station entrance. please request staff assistance if you need to. |
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| Accessible Ticket Machines | Yes |
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Accessible Ticket Machines Note: Accessible ticket machines are located at the station entrance by the ticket office and at the car park. |
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| Impaired Mobility Set Down | Yes |
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Impaired Mobility Set Down Note: Set- Down / Pick up Points are available at the station entrance by the Rail air link lounge. Assisted travel meeting point - Customer Help desk main concourse. Please notify a member of staff.
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| Staff Help Available | Yes |
| Mon - Fri: Twenty Four Hours Sat: Twenty Four Hours Sun: Twenty Four Hours |
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Staff Help Available Note: Staff assistance is available; please request assistance from any member of staff if you have not booked assistance in advance. |
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