WHSmith and Enterprise car rental

Starbucks

Taxis can be obtained outside the front of the station. www.traintaxi.co.uk

Enterprise car rental can be found on the ground floor.

Information to plan your onward journey is available in a printable format here

Booking clerk would go out side and serve the customer

The booking hall and all platforms have step free access via lifts.

From Black Lion Hill, proceed to the car park side of the building via the ramp at the side of the building and enter on the ground floor. From the car park there is step free access to the ground floor. A lift is available from the ground floor up to booking office. Level access to footbridge from booking hall, wide ticket gates are available and staff will assist where necessary. From the footbridge there are lifts down to all platforms.

Accessible taxis are available

4 x 20 minute parking bays outside front of station

If you need assistance from station staff, please contact our Passenger Assist team helpline on  0800 024 8997- Open: 08:00 - 22:00 7 days a week (except Christmas Day and Boxing Day).

We recommend booking assistance 24 hours before your journey, (you can book further in advance if you wish). If you do not book assistance we will always try and assist as soon as staff are available.