New Cross Gate
Ticket office
Closed now
Station details
| Station Operator: LO |
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| Station Code: NXG |
| Staffing Level: partTime |
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| CCTV: Yes |
| Oyster Pre Pay | Yes |
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| Oyster Validator | Yes |
| Smartcard Issued | No |
| Smartcard Validator | No |
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Travelcard: Zone 2 |
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| Oyster Topup | Yes |
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| Prepurchase Collection | Yes |
| Smartcard Topup | No |
| Ticket Machine | Yes |
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Penalty Fares: Applicable Operators: London Overground, Southern |
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| Lost Property Contact Available | Yes |
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Website: Go to website |
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| Ticket Gate | Yes |
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DepartureScreens, Announcements, ArrivalScreens, |
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Customer Services: Call Southern Trains Customer Services 08451 272920 for issues related to Southern train services. Call London Overground Customer Services 0845 601 4867 for issues related to London Overground trains, station staff and facilities. |
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| Left Luggage Contact Available | No |
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| Customer Help Points | Yes |
| Atm Machine | No |
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| Baby Change | No |
| Bureau De Change | No |
| Post Box | No |
| Seated Area | Yes |
| First Class Lounge | No |
| Shops | Yes |
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| Showers | No |
| Station Buffet | Yes |
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Station Buffet Note: Coffee shop |
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| Telephones (Cards & Coins) | Yes |
| Toilets | No |
| Tourist Information Office | No |
| Trolleys | No |
| WebKiosk | No |
| WiFi | Yes |
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Wifi Note: |
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| Waiting Room | No |
| Car parking | No |
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| Cycle Storage Availability | No |
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| Cycle Storage CCTV | Yes |
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| Taxi Rank | Yes |
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Taxi Rank Note: Information on taxis from this station is available at www.traintaxi.co.uk |
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| Car Hire | No |
| Airport | No |
| Metro | No |
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| Bus Service | No |
| Accessible Booking Office Counter | Yes |
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| Accessible Public Telephones | No |
| Accessible Toilets | No |
| Induction Loop | Yes |
| Wheelchairs Available | Yes |
| Ramp For Train Access | Yes |
| Step Free Access | Yes |
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Step Free Access Note: Step-free access to all platforms from concourse. One step from street to Ticket Office only. |
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| Accessible Taxis | No |
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Accessible Taxis Note: www.traintaxi.co.uk. |
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| Accessible Ticket Machines | Yes |
| Impaired Mobility Set Down | No |
| Staff Help Available | Yes |
| Mon - Fri: 5:55 AM to 8:30 PM Sat: 6:10 AM to 8:30 PM Sun: 6:55 AM to 9:10 PM |
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