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Last updated: 10:47

New Cross Gate

Address

New Cross Gate station
New Cross Road
New Cross
SE14 6AR

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Ticket office

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Station details

  • The lifts are out of order between platform 5 and the overbridge at New Cross Gate station.

    Additional Information:
    This affects Southern services towards London Bridge and London Overground services towards Dalston Junction and Highbury & Islington. Please speak to station staff for further assistance.

    Un-booked assistance? No problem.

    This station offers assistance to customers who have not pre-booked any passenger assistance. We recognise that some customers already travel without having pre-booked assistance. Assistance can still be pre-booked for travel from/to this station 

Station Operator: LO
Station Code: NXG
Staffing Level: partTime
CCTV: Yes

Oyster Pre Pay Yes
Oyster Validator Yes
Smartcard Issued No
Smartcard Validator No
Travelcard:
Zone 2
Oyster Topup Yes
Prepurchase Collection Yes
Smartcard Topup No
Ticket Machine Yes
Penalty Fares:
Applicable Operators: London Overground, Southern

Lost Property Contact Available Yes
Website: Go to website
Ticket Gate Yes

DepartureScreens, Announcements, ArrivalScreens,

Customer Services:
Call Southern Trains Customer Services 08451 272920 for issues related to Southern train services. Call London Overground Customer Services 0845 601 4867 for issues related to London Overground trains, station staff and facilities.
Left Luggage Contact Available No
Customer Help Points Yes

Atm Machine No
Baby Change No
Bureau De Change No
Post Box No
Seated Area Yes
First Class Lounge No
Shops Yes
Showers No
Station Buffet Yes
Station Buffet Note:
Coffee shop
Telephones (Cards & Coins) Yes
Toilets No
Tourist Information Office No
Trolleys No
WebKiosk No
WiFi Yes
Wifi Note:

Find WiFi Hotspots around New Cross Gate station
Waiting Room No

Car parking No

Cycle Storage Availability No
Cycle Storage CCTV Yes

Taxi Rank Yes
Taxi Rank Note:

Information on taxis from this station is available at www.traintaxi.co.uk
Car Hire No
Airport No
Metro No
Bus Service No

Accessible Booking Office Counter Yes
Accessible Public Telephones No
Accessible Toilets No
Induction Loop Yes
Wheelchairs Available Yes
Ramp For Train Access Yes
Step Free Access Yes
Step Free Access Note:

Step-free access to all platforms from concourse. One step from street to Ticket Office only.
Accessible Taxis No
Accessible Taxis Note:

www.traintaxi.co.uk.
Accessible Ticket Machines Yes
Impaired Mobility Set Down No
Staff Help Available Yes
Mon - Fri: 5:55 AM to 8:30 PM
Sat: 6:10 AM to 8:30 PM
Sun: 6:55 AM to 9:10 PM
Departures
Arrivals

timetables for New Cross Gate

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