Manchester Airport
Ticket office
Closed now
| Mon - Sun: | 6:30 AM to 10:30 PM |
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Station details
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From Sunday 02 February 2020 Penalty Fares will apply at this station.
If you wish to take a cycle on ANY TransPennine Express services you MUST make a cycle reservation BEFORE you travel. These can be made up to 15 minutes before the departure time.
How to book a bike space:
• WhatsApp: 07812 223 336
• Twitter: @TPEAssist
• Phone: Call 0345 600 1671 (Option 3)
• Online/App: Reserve your bike when you buy your ticket at tpexpress.co.uk or on our app. Search TPExpress in the app/play store.
• Booking Office: Cycle reservations can be requested at any booking office.
PICK UP / DROP OFF at the station
From Tuesday 10th July 2018, Manchester Airport introduced a charge for dropping off at the airport by the entrance to the rail station. Further details of the charge and alternative pick up / drop off points are available here
| Station Operator: TP | |
| Station Code: MIA |
| Staffing Level: Full Time | |
| CCTV: Yes |
| False | Oyster Pre Pay |
| False | Oyster Validator |
| True | Smartcard Issued |
| False | Smartcard Validator |
| False | Oyster Topup |
| True | Prepurchase Collection |
| True | Smartcard Topup |
| True | Ticket Machine |
| Penalty Fares: Applicable Operators: Northern, TransPennine Express |
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Ticket Office Note: Adjacent to the Ticket Office on the main concourse. |
| True> | Lost Property Contact Available |
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Website: Go to website |
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| True | Ticket Gate |
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| True> | Left Luggage Contact Available |
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Website:
Go to website |
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| True | Customer Help Points |
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| True> | Atm Machine |
| True | Baby Change |
| True | Bureau De Change |
| True | Post Box |
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Post Box Note: Located in the Airport Terminal |
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| True | Seated Area |
| False | First Class Lounge |
| True | Shops |
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Shops Note: Passport Photo Booth |
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| False | Showers |
| True | Station Buffet |
| True | Telephones (Cards & Coins) |
| True | Toilets |
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Toilets Note: The toilets are located at platform level, behind the lifts. The Ladies toilets are located at the end of Platform 3. The Gents toilets are located at the end of Platform 2. The National key toilets are located at platform level, behind the lifts, at the end of Platform 2; these toilets are operated by a radar key. |
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| False | Tourist Information Office |
| False | Trolleys |
| False | WebKiosk |
| True | WiFi |
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Wifi Note: |
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| False | Waiting Room |
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Waiting Room Note: Closed until further notice |
| false | Car parking |
| True | Cycle Storage Availability |
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Sheltered: No |
| False | Cycle Storage CCTV |
| True | Taxi Rank |
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Taxi Rank Note: The nearest taxi rank is at Terminal 1. |
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| True | Car Hire |
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Car Hire Note: Within the Airport. |
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| True | Airport |
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Airport Note: The Railway Station is located within the Manchester Airport complex with ready access to all terminals. |
| False | Metro |
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| True | Bus Service |
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Bus Service Note: Information to plan your onward journey is available in a printable format here |
| True | Accessible Booking Office Counter |
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| False | Accessible Public Telephones |
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Accessible Public Telephones Note: In the station cafe on platforms 2 and 3 |
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| True | National Key Toilets |
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National Key Toilets Note: The National key toilets are located at platform level, behind the lifts, at the end of Platform 2; these toilets are operated by a radar key. |
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| True | Induction Loop |
| True | Wheelchairs Available |
| True | Ramp For Train Access |
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| True | Step Free Access |
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Step Free Access Note: Step free access is provided from the Ground Transport Interchange to all platforms via lifts or ramps. This station is staffed for all services. Station staff can provide assistance from Meeting Point 1 (adjacent to the Station Booking Office) and throughout the railway station, and with boarding and alighting the train. Customers requiring assistance should make themselves known to station staff no less than 20 minutes prior to the departure time of their train. Customers requiring assistance to access other services or to connect with terminals should request this from their airline or Manchester Airport Group. Assistance can be requested in advance by contacting the TransPennine Express Assisted Travel Team on 0800 107 2149 (18001 prefix for TextRelay). |
| False | Accessible Taxis |
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| True | Accessible Ticket Machines |
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| True | Impaired Mobility Set Down |
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Impaired Mobility Set Down Note:
Railway staff will assist customers arriving by train from their train to Station Assistance Point 1, near the front of the station. If onward assistance is needed, for example to an airport terminal, customers will need to contact their airline directly to arrange this.
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