Macclesfield
Ticket office
Closed now
Station details
| Station Operator: VT |
|---|
| Station Code: MAC |
| Staffing Level: Full Time |
|---|
| CCTV: Yes |
| Oyster Pre Pay | No |
|---|---|
| Oyster Validator | No |
| Smartcard Issued | No |
| Smartcard Validator | No |
| Oyster Topup | No |
|---|---|
| Prepurchase Collection | Yes |
| Smartcard Topup | Yes |
| Ticket Machine | Yes |
|
Ticket Office Note: Ticket hall |
|
| Lost Property Contact Available | Yes |
|---|---|
|
Website: Go to website |
|
| Ticket Gate | No |
|
DepartureScreens, Announcements, ArrivalScreens, |
|
|
Customer Services: Customers are encouraged to approach a member of station staff for any customer information enquiry. |
|
| Left Luggage Contact Available | No |
|---|---|
| Customer Help Points | Yes |
|
Customer Help Points Note: Help point available in the car park. |
|
| Atm Machine | No |
|---|---|
| Baby Change | Yes |
| Bureau De Change | No |
| Post Box | No |
| Seated Area | Yes |
| First Class Lounge | No |
| Shops | Yes |
|---|---|
| Showers | No |
| Station Buffet | Yes |
| Telephones | No |
| Toilets | Yes |
|
Toilets Note: The accessible toilets are located on Platform 1. Opening hours: Monday to Friday: 5:30am to 12:15am Saturday: 6.00am to 12:15am Sunday: 7:30am to 12:15am |
|
| Tourist Information Office | No |
| Trolleys | Yes |
| WebKiosk | No |
| WiFi | Yes |
|
Wifi Note: |
|
| Waiting Room | Yes |
|
Waiting Room Note: Indoor and heated seating with automatic doors on Platform 2, outdoor seating and in the cafe on Platform 1. |
|
| Car parking | Yes |
|---|---|
|
Name: Upper Station Car Park Operator: Avanti West Coast Spaces: 19 Annual Charge: £1200.00 Daily Charge: £12.00 Monthly Charge: £132.00 Off Peak Charge: N/A Six Monthly Charge: N/A Per Hour Charge: N/A Three Monthly Charge: £374.00 Weekly Charge: N/A |
|
| Car Parking Contact Available | No |
|---|---|
|
Phone number: Website: Go to website Note: For information on how to get to the car park, plus work out the cost of your stay visit the Avanti West Coast website Different rates apply to non rail users, please speak to a member of staff. |
|
| Cycle Storage Availability | Yes |
|---|---|
|
Sheltered: Yes Located on the North end of Platform 1 |
|
| Cycle Storage CCTV | Yes |
|---|
| Taxi Rank | Yes |
|---|---|
|
Taxi Rank Note: A Taxi rank is available outside of the station, in the lower car park area |
|
| Car Hire | No |
| Airport | No |
| Metro | No |
|---|---|
| Bus Service | Yes |
|
Bus Service Note: Information to plan your onward journey is available in a printable format here |
|
| Accessible Booking Office Counter | Yes |
|---|---|
| Accessible Public Telephones | No |
| Accessible Toilets | Yes |
|
Accessible Toilets Note: An accessible toilet is available on Platform 1 |
|
| Induction Loop | Yes |
| Wheelchairs Available | Yes |
| Ramp For Train Access | Yes |
| Step Free Access | Yes |
|
Step Free Access Note: Category B1 - Step free access to all platforms. Access to platform 1 via steep ramp. Access to Platform 2/3 via lift |
|
| Accessible Taxis | No |
|---|---|
| Accessible Ticket Machines | Yes |
| Impaired Mobility Set Down | Yes |
| Staff Help Available | Yes |
| Mon - Fri: 5:30 AM to 12:15 AM Sat: 5:30 AM to 12:15 AM Sun: 7:30 AM to 12:00 AM |
|
|
Staff Help Available Note: Assistance meeting point at the ticket office. Staff assistance is available at all times during the stations opening hours for boarding and alighting. Turn up and go is available although booking recommended. |
|
|
Assisted Travel: We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here. |
|