London Euston station
|Mon - Fri:||6:00 AM to 12:00 AM|
|Sat:||6:00 AM to 11:00 PM|
|Sun:||7:00 AM to 12:00 AM|
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From November 2017, HS2 will start work at London Euston station to build Britain's new high speed railway. Some of this work may include the need for road closures. If you plan to travel to or from London Euston by road, your journey may be affected. Please check before you travel and visit their website for the latest information and to sign up to local news alerts.
|Station Operator: NR|
|Station Code: EUS|
|Staffing Level: Full Time|
Ticket buying & collection
|True||Oyster Pre Pay|
Please visit the Transport for London Visitor Centre on the main concourse for a range of visitor information, tour and attraction tickets as well as Oyster and Transport Info. Oyster Cards can also be bought and topped up at the Underground station. Other Oyster transactions available from service ticket machines operated by London Midland.
Applicable Operators: West Midlands Trains, London Overground
Ticket Office Note:
The travel centre is on the left as you enter through the main entrance. Advanced bookings are available: Monday to Friday - 06:30 to 21:00 Saturday - 08:30 to 21:00 Sunday - 07:30 to 21:00
|True>||Lost Property Contact Available|
0330 024 0215
Website: Go to website
Ticket Gate Comments:
There are ticket gates at the entrances to platforms 1 - 3 & 8 - 11 and can be accessed by wide gates.
Monday-Sunday 07:00-23:00 Available from the Customer Information Point in the centre of the concourse. Alternatively customers can seek information and assistance from the ticket office or the Mobility Assistance Reception.
|True>||Left Luggage Contact Available|
020 3468 4670
Website: Go to website
|True||Customer Help Points|
Customer Help Points Note:
A dedicated Mobility Assistance Reception is located on the main concourse adjacent to the ticket office. There is also a Customer Information Point located in the centre of the concourse.
Atm Machine Note:
Located outside the station Located on concourse Located outside main entrance
|True||Bureau De Change|
Post Box Note:
Located on the concourse opposite the escalators to the Underground
|True||First Class Lounge|
First Class Lounge Note:
Located on first floor, accessed via balcony
Step free to access
Yes a platform lift for mobility impaired customers.
First Class customers can find a comfy seat and enjoy complimentary soft drinks, light snacks and newspapers. A full bar is available at both locations for the purchase of alcoholic drinks
You can enjoy the First Class Lounge up to two hours (see Note below) before your outward journey and for an hour after your inward journey on the travel date shown on your ticket.
Virgin Business, First Open or Advance First tickets. Caledonian Sleeper First tickets. You can only enter the lounge on the travel date shown on your ticket.
Concessions for Standard Class sleeper customers
Shoe repairer Wide range of shops Pharmacy Off Licence Passport Photo Booth
Station Buffet Note:
Coffee shop Café Coffee kiosk Food vending machine Public House/Bar Food outlet (Seating available) Food outlet (Seating unavailable)
|True||Telephones (Cards & Coins)|
These are located by the entrance to platforms 1-3
There are also accessible showers located in the First Class Lounge, shared between Caledonian Sleeper and Virgin Trains
|True||Tourist Information Office|
Tourist Information Office Note:
Transport for London Visitor Centre I located on the main concourse.
Find WiFi Hotspots around London Euston station
Waiting Room Note:
Located by the entrance to platforms 16-18
Name: Station Car Park
Operator: APCOA Parking (UK) Limited
Monday - Friday closed 01.30-04.30 Saturday closed 01.30-04.30 Sunday closed 02.00-05.15 and 15.00-00.00
Annual Charge: N/A
Daily Charge: £27.00
Monthly Charge: N/A
Off Peak Charge: N/A
Six Monthly Charge: N/A
Per Hour Charge: N/A
Three Monthly Charge: N/A
Weekly Charge: N/A
|False||Car Parking Contact Available|
Phone number: 0345 077 4244
Website: Go to website
There is a secured car park underneath the station which is accessible via the stairs by the Underground. Vehicle access is from Melton Street. Five disabled spaces are available on Level 5 and additional assistance can be requested to and from the car park.
|True||Cycle Storage Availability|
|True||Cycle Storage CCTV|
Taxi Rank Note:
The taxi rank is located beneath the station.
Euston Underground station has access to the Northern Line and the Victoria Line. Lift access is available to the Underground ticket hall, however the Underground station itself has only escalators & stairs. Nearby Euston Square station has access to the Circle, Hammersmith & City and Metropolitan Lines. For more information on the accessibility on London Transport click here.
The Underground station is very busy, especially during the morning and evening peaks. It will likely be quicker for customers to walk or catch a bus to nearby Warren Street or King's Cross St. Pancras instead.
Bus Service Note:
Buses are available from Euston bus station next to the railway station. All Transport for London buses are accessible by step free access.
More information about Transport for London buses can be found here
|True||Accessible Booking Office Counter|
Accessible Booking Office Counter Note:
Virgin Trains have a height adjusted ticket counter which can be found in the ticket office on the left hand side of the Main Concourse when entering the station. London Midland do not have a height adjusted counter at this station. There is also a lowered counter in the Mobility Assistance Lounge.
|False||Accessible Public Telephones|
|True||National Key Toilets|
National Key Toilets Note:
These are located adjacent to the main public toilets, by the entrance to platforms 1-3.
|True||Ramp For Train Access|
|True||Step Free Access|
Step Free Access Note:
Suitable for disabled passengers. Level access to all platforms via ramps. Lifts provided between concourse, taxi & car park and London Underground ticket hall.
Lift access is available to the Underground ticket hall, however the Underground station itself has only escalators & stairs. Nearby Euston Square station has step-free access Westbound only to the Circle, Hammersmith & City and Metropolitan Lines. For more information on the accessibility on London Transport click here.
Accessible Taxis Note:
The route to the main taxi pick up point has steps, so anyone with mobility problems can use the disabled taxi pick up point reached via the lifts.
You can request assistance to and from the taxi rank can using the telephones at the top of the stairs and at the taxi set down point. Or by telephoning Mobility Assistance at London Euston on 0207 922 6482.
The main taxi rank is beneath the station and is reached via the lifts next to the main ticket office or the stairs by the entrance to the Underground.
|True||Accessible Ticket Machines|
Accessible Ticket Machines Note:
Mobility Assistance will help passengers buying tickets if required.
|True||Impaired Mobility Set Down|
Impaired Mobility Set Down Note:
Assistance is available to and from platforms, the car park and the taxi rank. You can request this from the Mobility Assistance Lounge Reception that can be found on the left hand side of the main entrance or from the Information Point in the centre of the Main Concourse or from any member of staff. It is advised to use the Mobility assistance number at London Euston Station on 02079226482 if being booked on the day. It is preferred if assistance is booked 24 hour in advance using the following numbers of the train company you are travelling with.