Leicester
Ticket office
Open now
| Mon - Fri: | 5:20 AM to 10:30 PM |
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| Sat: | 5:20 AM to 10:30 PM |
| Sun: | 7:15 AM to 10:30 PM |
Station details
| Station Operator: EM | |
| Station Code: LEI |
| Staffing Level: Full Time | |
| CCTV: Yes |
| Oyster Pre Pay | No |
| Oyster Validator | No |
| Smartcard Issued | Yes |
| Smartcard Validator | Yes |
| Oyster Topup | No |
| Prepurchase Collection | Yes |
| Smartcard Topup | Yes |
| Ticket Machine | Yes |
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Ticket Office Note: Booking hall |
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| Lost Property Contact Available | No |
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Phone number:
03457 125678 Website: Go to website |
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| Ticket Gate | Yes |
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DepartureScreens, Announcements, ArrivalScreens, |
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| Left Luggage Contact Available | No |
| Customer Help Points | No |
| Atm Machine | Yes |
| Baby Change | Yes |
| Bureau De Change | No |
| Post Box | Yes |
| Seated Area | Yes |
| First Class Lounge | Yes |
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First Class Lounge Note: Located At the south end of platform 3/4 Tickets Accepted All First Class ticket holders Facilities Screens with updated train information & also Sky News Refreshments Screens with updated train information & also Sky News Wi-Fi Yes Showers No |
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| Shops | Yes |
| Showers | No |
| Station Buffet | Yes |
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Station Buffet Note: Cafe and vending machine. |
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| Telephones (Cards & Coins) | Yes |
| Toilets | Yes |
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Toilets Note: The toilets are located on the Main Concourse, Platform 1/2 and Platform 3/4. The National key toilets are located on Platform 1/2 and Platform 3/4; these toilets are operated by a radar key. The radar key is available from the Duty Manager located on the end of Platform 3/4. |
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| Tourist Information Office | No |
| Trolleys | Yes |
| WebKiosk | No |
| WiFi | Yes |
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Wifi Note: Find WiFi Hotspots around Leicester station Free WiFi is available in the First Lounge |
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| Waiting Room | No |
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Waiting Room Note: There are heated waiting rooms, along with sheltered platform waiting areas with accessible seating. |
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| Car parking | Yes |
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Name: Station car park Operator: East Midlands Railway Spaces: 515 Annual Charge: £1555.00 Daily Charge: £14.50 Monthly Charge: £225.00 Off Peak Charge: £8.00 Six Monthly Charge: N/A Per Hour Charge: N/A Three Monthly Charge: £624.00 Weekly Charge: £59.00 |
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| Car Parking Contact Available | No |
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Phone number: 08457 125 678 Website: Go to website Note: £2.00 Evening car park fare is available from 1800 until 0230. |
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| Cycle Storage Availability | Yes |
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Sheltered: Yes |
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| Cycle Storage CCTV | Yes |
| Taxi Rank | Yes |
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Taxi Rank Note: station front |
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| Car Hire | No |
| Airport | Yes |
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Airport Note: EAST MIDLANDS AIRPORT: 'Skylink' service departs daily, at regular intervals from St Margaret's Bus Station (in city centre). For details: www.trentbarton.co.uk/services/skylinkderby
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| Metro | No |
| Bus Service | Yes |
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Bus Service Note: Information to plan your onward journey is available in a printable format here |
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| Accessible Booking Office Counter | Yes |
| Accessible Public Telephones | No |
| Accessible Toilets | Yes |
| Induction Loop | Yes |
| Wheelchairs Available | Yes |
| Ramp For Train Access | Yes |
| Step Free Access | Yes |
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Step Free Access Note: This is a Category A access station. There is step free access to the main entrance and lifts to all platforms. Customers with wheelchairs who require assistance on graduated slopes should press the ticket gate 'assistance' button located at the bottom of the stairs near the self service ticket machines. To ensure availability of staff to assist, it is imperative that customers book assistance in advance. This station has tactile paving at the edge of all platforms and at the bottom of all staircases. |
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| Accessible Taxis | No |
| Accessible Ticket Machines | Yes |
| Impaired Mobility Set Down | Yes |
| Staff Help Available | Yes |
| Mon - Fri: Twenty Four Hours Mon - Sun: Twenty Four Hours Sat: Twenty Four Hours Sun: Twenty Four Hours |
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Staff Help Available Note: Staff help available 05.20 - 01.00 Passenger Assistance meeting point is at the customer information desk in the front concourse or the ticket gates. |
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Assisted Travel: To book Passenger Assistance please call 08000 11 33 23. We recommend that you book assistance 12 hours in advance. |
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