Lea Hall

On both platforms

Oldbury 01215412222 Chapel 0121 552 2333 Apollo 0121 552 5050

Information to plan your onward journey is available in a printable format here

by member of staff on duty

Public telephones are not accessible

Step-free access to Booking Hall from pedestrian overbridge - accessed from western side via ramp and from eastern side via ramp. 34 steps down to either platform via ramp. Separate step-free entrance to Birmingham (platform 1) via ramp. Separate entrance to Coventry platform via ramp. Step-free route between platforms is 190m.

Accessible taxis are not available

Pick up on road or in car park

If you are travelling on West Midlands Railway or London Northwestern Railway services only, you can book assistance up to 4 hours ahead for journeys on the same day, providing this is done during our contact centre hours (8am - 10pm daily). To make a Passenger Assist booking with other train operators, including seat reservations, please contact us up to 6 hours ahead for journeys on the same day.

If your booking is made online outside of these hours, this will be processed as soon as possible when our contact centre opens.

Don't forget you can always simply 'turn up and go' without booking, if you know that the station you are using is accessible to you. This means you can still travel if you have made an online booking that has not been confirmed, and we will do our best to help you on the day.

Please note that other train operating companies may have different contact centre hours for booking assistance.