|Station Operator: XR|
|Station Code: IFD|
|Staffing Level: Full Time|
|Oyster Pre Pay||Yes|
<p>Oyster cards are available at Ilford North ticket machine only.</p>
Applicable Operators: Elizabeth Line
Ticket Office Note:
A temporary ticket office is located at the bottom of the ramp at the temporary Ilford Hill station entrance.
|Lost Property Contact Available||Yes|
Website: Go to website
Ticket Gate Comments:
Ilford has a Secure Station accreditation
Please call our Customer Services Centre on 0343 222 1234 (Service and network charges may apply. See tfl.gov.uk/terms for details)
|Left Luggage Contact Available||No|
|Customer Help Points||Yes|
Customer Help Points Note:
Visual and audible customer information is available via customer Information Screens (CIS), public announcements (PA) and staff at this station.
Atm Machine Note:
Stations main entrance
|Bureau De Change||No|
|First Class Lounge||No|
Coffee & snacks
|Tourist Information Office||No|
Waiting Room Note:
|Cycle Storage Availability||Yes|
On platform 4
|Cycle Storage CCTV||Yes|
|Accessible Booking Office Counter||No|
|Accessible Public Telephones||No|
|Ramp For Train Access||Yes|
|Step Free Access||No|
Step Free Access Note:
|Accessible Ticket Machines||Yes|
Accessible Ticket Machines Note:
Accessible ticket machines are located
|Impaired Mobility Set Down||No|
|Staff Help Available||Yes|
Staff Help Available Note:
Staff are available to assist from the first to the last train.
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
We operate Turn Up and Go and pre-booked assistance at this station. Please speak to a member of staff for any assistance.