Hereford
Ticket office
Closed now
| Mon - Fri: | 5:20 AM to 6:30 PM |
|---|---|
| Sat: | 6:45 AM to 6:30 PM |
| Sun: | 9:15 AM to 6:40 PM |
Station details
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Please note that the platforms at this station have a gentle slope. Please apply brakes to pushchairs and wheelchairs when waiting on the platform for a train.
General information
| Station Operator: AW | |
| Station Code: HFD |
| Staffing Level: partTime | |
| CCTV: Yes |
Ticket buying & collection
| False | Oyster Pre Pay |
| False | Oyster Validator |
| False | Smartcard Issued |
| False | Smartcard Validator |
| False | Oyster Topup |
| True | Prepurchase Collection |
| False | Smartcard Topup |
| True | Ticket Machine |
| Penalty Fares: Applicable Operators: Great Western Railway, West Midlands Trains |
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Ticket Office Note: The ticket office is inside the station building. |
Passenger services
| False> | Lost Property Contact Available |
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Phone number:
03333 211 202 Website: Go to website |
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| True | Ticket Gate |
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Customer Services: Contact our Customer Relations team directly via the customer webform at www.tfwrail.wales |
| False> | Left Luggage Contact Available |
| True | Customer Help Points |
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Station facilities
| False> | Atm Machine |
| True | Baby Change |
| False | Bureau De Change |
| True | Post Box |
| False | Seated Area |
| False | First Class Lounge |
| False | Shops |
| False | Showers |
| True | Station Buffet |
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Station Buffet Note: Café |
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| True | Telephones (Coins) |
| True | Toilets |
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Toilets Note: The toilets are located on Platform 3. The National key toilets are located on Platform 3; these toilets are operated by a radar key. The National key toilets are only available during Ticket Office opening hours. |
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| False | Tourist Information Office |
| False | Trolleys |
| False | WebKiosk |
| False | WiFi |
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Wifi Note: |
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| False | Waiting Room |
Car parking
| true | Car parking |
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Name: Main Car Park Operator: National Car Parks Ltd Spaces: 175 Annual Charge: N/A Daily Charge: N/A Monthly Charge: N/A Off Peak Charge: N/A Six Monthly Charge: N/A Per Hour Charge: N/A Three Monthly Charge: N/A Weekly Charge: N/A |
| False | Car Parking Contact Available |
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Phone number: 08450 507 080 Website: Go to website Note: Visit www.ncp.co.uk for parking prices. |
Cycling
| True | Cycle Storage Availability |
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Sheltered: Yes |
| True | Cycle Storage CCTV |
Other transport
| True | Taxi Rank |
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Taxi Rank Note: There is a taxi rank in the station car park, adjacent to the station building. |
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| False | Car Hire |
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| False | Airport |
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| False | Metro |
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| False | Bus Service |
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Accessibility
| True | Accessible Booking Office Counter |
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Accessible Booking Office Counter Note: A low level counter is available at the Ticket Office. |
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| False | Accessible Public Telephones |
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Accessible Public Telephones Note: The pay phone (coins only) is available for use on platform 3. |
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| True | National Key Toilets |
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| True | Induction Loop |
| True | Wheelchairs Available |
| True | Ramp For Train Access |
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| True | Step Free Access |
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Step Free Access Note: A lift and a footbridge with steps connects all platforms. |
| False | Accessible Taxis |
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Accessible Taxis Note: Available from the taxi rank. |
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| True | Accessible Ticket Machines |
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Accessible Ticket Machines Note: The ticket machines are only accessible during ticket office opening hours. |
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| True | Impaired Mobility Set Down |
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Impaired Mobility Set Down Note: Set down and pick up in the station car park, adjacent to the station building. |