Hemel Hempstead
Ticket office
Open now
| Mon - Fri: | 6:00 AM to 8:00 PM |
|---|---|
| Sat: | 7:00 AM to 8:00 PM |
| Sun: | 8:00 AM to 7:00 PM |
Station details
| Station Operator: LN | |
| Station Code: HML |
| Staffing Level: partTime | |
| CCTV: Yes |
| Oyster Pre Pay | No |
| Oyster Validator | No |
| Smartcard Issued | No |
| Smartcard Validator | No |
| Oyster Topup | No |
| Prepurchase Collection | Yes |
| Smartcard Topup | No |
| Ticket Machine | Yes |
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Ticket Office Note: There are 3 Ticket Vending Machines available at Hemel Hempstead, located inside the Booking Hall and outside the station entrance by the short stay car park. These machines accept card payment only. |
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| Lost Property Contact Available | No |
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Website: Go to website |
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| Ticket Gate | Yes |
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DepartureScreens, Announcements, |
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Customer Services: Please contact our Contact Centre team on: 0333 311 0006. Who are open during the following times: Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day **Hemel Hempsted is accredited by the Secure Station Scheme** |
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| Left Luggage Contact Available | No |
| Customer Help Points | Yes |
| Atm Machine | Yes |
| Baby Change | No |
| Bureau De Change | No |
| Post Box | Yes |
| Seated Area | Yes |
| First Class Lounge | No |
| Shops | Yes |
| Showers | No |
| Station Buffet | Yes |
| Telephones (Cards & Coins) | Yes |
| Toilets | Yes |
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Toilets Note: The toilets and accessible toilets (non-RADAR) are located within the Booking Hall Concourse. All toilet facilities are only available during Booking Office opening hours: Monday - Friday 06:00-20:00, Saturday 07:00-20:00 and Sunday 07:30-19:00. The toilet facilities are not available when the Ticket Office is closed. |
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| Tourist Information Office | No |
| Trolleys | No |
| WebKiosk | No |
| WiFi | No |
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Wifi Note: Find WiFi Hotspots around Hemel Hempstead station |
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| Waiting Room | No |
| Car parking | Yes |
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Name: Station Car Park Operator: Indigo Spaces: 496 Annual Charge: £816.00 Daily Charge: £8.50 Monthly Charge: £102.00 Off Peak Charge: £4.80 Six Monthly Charge: N/A Per Hour Charge: N/A Three Monthly Charge: £258.00 Weekly Charge: £28.80 |
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| Car Parking Contact Available | No |
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Phone number: 0330 1235 247 Website: Go to website Note: Website: https://uk.parkindigo.com/en/west-midlands-trains |
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| Cycle Storage Availability | Yes |
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Sheltered: No |
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| Cycle Storage CCTV | Yes |
| Taxi Rank | Yes |
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Taxi Rank Note: Taxi free phone |
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| Car Hire | No |
| Airport | No |
| Metro | No |
| Bus Service | Yes |
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Bus Service Note: Information to plan your onward journey is available in a printable format here |
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| Accessible Booking Office Counter | No |
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Accessible Booking Office Counter Note: Booking clerk would go outside and serve the customer. |
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| Accessible Public Telephones | No |
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Accessible Public Telephones Note: Public telephones are not accessible |
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| National Key Toilets | Yes |
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National Key Toilets Note: The accessible toilets (non-RADAR) are located in the Booking Hall Concourse. The toilet facilities are available: Monday - Friday 06:00-20:00, Saturday 07:00-20:00 and Sunday 07:30-19:00. The toilet facilities are not available when the Ticket Office is closed. |
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| Induction Loop | Yes |
| Wheelchairs Available | Yes |
| Ramp For Train Access | Yes |
| Step Free Access | Yes |
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Step Free Access Note: There are lifts providing step free access between the subway and all platforms. Alternatively there are 28 steps up to platform 4, 28 steps up to platform 3 and 2 and 28 steps up to platform 1. There is level access via main entrance to Booking Hall and subway; also level access direct to subway via side gate. |
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| Accessible Taxis | No |
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Accessible Taxis Note: Accessible taxis are available |
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| Accessible Ticket Machines | Yes |
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Accessible Ticket Machines Note: Card payment only. |
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| Impaired Mobility Set Down | No |
Live departures and arrivals for Hemel Hempstead
| Due | Destination | Platform | Expected | Train Length | further details |
|---|---|---|---|---|---|
| 19:10 | Bletchley Platform 3 | 3 | 19:16 6 mins late | coaches | See details on departure to Bletchley |
| 19:18 | Milton Keynes Central Platform 3 | 3 | On time | coaches | See details on departure to Milton Keynes Central |
| 19:28 | London Euston Platform 4 | 4 | On time | coaches | See details on departure to London Euston |
| 19:38 | Tring Platform 3 | 3 | On time | coaches | See details on departure to Tring |
| 19:39 | London Euston Platform 4 | 4 | On time | coaches | See details on departure to London Euston |
| 19:46 | Clapham Junction Platform 4 | 4 | On time | See details on departure to Clapham Junction | |
| 19:51 | London Euston Platform 4 | 4 | On time | coaches | See details on departure to London Euston |
| 19:54 | Milton Keynes Central Platform 3 | 3 | On time | coaches | See details on departure to Milton Keynes Central |
| 20:06 | Bletchley Platform 3 | 3 | On time | coaches | See details on departure to Bletchley |
| 20:06 | London Euston Platform 4 | 4 | On time | coaches | See details on departure to London Euston |
| Due | Destination | Platform | Expected | Train Length | further details |
|---|---|---|---|---|---|
| 19:10 | London Euston Platform 3 | 3 | 19:15 5 mins late | coaches | See details on departure to London Euston |
| 19:18 | London Euston Platform 3 | 3 | On time | coaches | See details on departure to London Euston |
| 19:28 | Milton Keynes Central Platform 4 | 4 | On time | coaches | See details on departure to Milton Keynes Central |
| 19:37 | London Euston Platform 3 | 3 | On time | coaches | See details on departure to London Euston |
| 19:38 | Tring Platform 4 | 4 | On time | coaches | See details on departure to Tring |
| 19:46 | Milton Keynes Central Platform 4 | 4 | On time | See details on departure to Milton Keynes Central | |
| 19:50 | Northampton Platform 4 | 4 | On time | coaches | See details on departure to Northampton |
| 19:54 | London Euston Platform 3 | 3 | On time | coaches | See details on departure to London Euston |
| 20:05 | London Euston Platform 3 | 3 | On time | coaches | See details on departure to London Euston |
| 20:05 | Tring Platform 4 | 4 | On time | coaches | See details on departure to Tring |