Hemel Hempstead
Ticket office
Closed now
| Mon - Fri: | 6:00 AM to 8:00 PM |
|---|---|
| Sat: | 7:00 AM to 8:00 PM |
| Sun: | 8:00 AM to 7:00 PM |
Station details
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The lifts between Platform 2/3 and the exit are currently out of order at this station.
General information
| Station Operator: LN | |
| Station Code: HML |
| Staffing Level: partTime | |
| CCTV: Yes |
Ticket buying & collection
| False | Oyster Pre Pay |
| False | Oyster Validator |
| False | Smartcard Issued |
| False | Smartcard Validator |
| False | Oyster Topup |
| True | Prepurchase Collection |
| False | Smartcard Topup |
| True | Ticket Machine |
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Ticket Office Note: There are 3 Ticket Vending Machines available at Hemel Hempstead, located inside the Booking Hall and outside the station entrance by the short stay car park. These machines accept card payment only. |
Passenger services
| False> | Lost Property Contact Available |
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Website: Go to website |
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| True | Ticket Gate |
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Customer Services: Please contact our Contact Centre team on: 0333 311 0006. Who are open during the following times: Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day **Hemel Hempsted is accredited by the Secure Station Scheme** |
| False> | Left Luggage Contact Available |
| True | Customer Help Points |
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Station facilities
| True> | Atm Machine |
| False | Baby Change |
| False | Bureau De Change |
| True | Post Box |
| True | Seated Area |
| False | First Class Lounge |
| True | Shops |
| False | Showers |
| True | Station Buffet |
| True | Telephones (Cards & Coins) |
| True | Toilets |
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Toilets Note: The toilets and accessible toilets (non-RADAR) are located within the Booking Hall Concourse. All toilet facilities are only available during Booking Office opening hours: Monday - Friday 06:00-20:00, Saturday 07:00-20:00 and Sunday 07:30-19:00. The toilet facilities are not available when the Ticket Office is closed. |
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| False | Tourist Information Office |
| False | Trolleys |
| False | WebKiosk |
| False | WiFi |
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Wifi Note: Find WiFi Hotspots around Hemel Hempstead station |
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| True | Waiting Room |
Car parking
| true | Car parking |
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Name: Station Car Park Operator: Indigo Spaces: 496 Annual Charge: £869.00 Daily Charge: £7.30 Monthly Charge: £109.00 Off Peak Charge: £4.80 Six Monthly Charge: N/A Per Hour Charge: N/A Three Monthly Charge: £225.00 Weekly Charge: £28.80 |
| False | Car Parking Contact Available |
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Phone number: 0330 1235 247 Website: Go to website Note: Website: https://uk.parkindigo.com/en/west-midlands-trains |
Cycling
| True | Cycle Storage Availability |
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Sheltered: No |
| True | Cycle Storage CCTV |
Other transport
| True | Taxi Rank |
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Taxi Rank Note: Taxi free phone |
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| False | Car Hire |
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| False | Airport |
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| False | Metro |
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| True | Bus Service |
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Bus Service Note: Information to plan your onward journey is available in a printable format here |
Accessibility
| False | Accessible Booking Office Counter |
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Accessible Booking Office Counter Note: Booking clerk would go outside and serve the customer. |
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| False | Accessible Public Telephones |
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Accessible Public Telephones Note: Public telephones are not accessible |
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| True | National Key Toilets |
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National Key Toilets Note: The accessible toilets (non-RADAR) are located in the Booking Hall Concourse. The toilet facilities are available: Monday - Friday 06:00-20:00, Saturday 07:00-20:00 and Sunday 07:30-19:00. The toilet facilities are not available when the Ticket Office is closed. |
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| True | Induction Loop |
| True | Wheelchairs Available |
| True | Ramp For Train Access |
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| True | Step Free Access |
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Step Free Access Note: There are lifts providing step free access between the subway and all platforms. Alternatively there are 28 steps up to platform 4, 28 steps up to platform 3 and 2 and 28 steps up to platform 1. There is level access via main entrance to Booking Hall and subway; also level access direct to subway via side gate. |
| False | Accessible Taxis |
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Accessible Taxis Note: Accessible taxis are available |
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| True | Accessible Ticket Machines |
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Accessible Ticket Machines Note: Card payment only. |
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| False | Impaired Mobility Set Down |
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Live departures and arrivals for Hemel Hempstead
| Due | Destination | Platform | Expected | further details |
|---|---|---|---|---|
| 02:04 | Milton Keynes Central Platform 3 | 3 | On time | See details on departure to Milton Keynes Central |
| Due | Destination | Platform | Expected | further details |
|---|---|---|---|---|
| 02:04 | London Euston Platform 3 | 3 | On time | See details on departure to London Euston |