Haslemere
Ticket office
Closed now
Station details
| Station Operator: SW |
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| Station Code: HSL |
| Staffing Level: partTime |
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| CCTV: Yes |
| Oyster Pre Pay | No |
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| Oyster Validator | No |
| Smartcard Issued | Yes |
| Smartcard Validator | Yes |
| Oyster Topup | No |
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| Prepurchase Collection | Yes |
| Smartcard Topup | Yes |
| Ticket Machine | Yes |
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Penalty Fares: Applicable Operators: South Western Railway |
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Ticket Office Note: Outside the station entrance and in booking hall |
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| Lost Property Contact Available | No |
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Website: Go to website |
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| Ticket Gate | Yes |
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Customer Services: Please contact our Customer Services Department on 0345 6000 650 |
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| Left Luggage Contact Available | No |
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| Customer Help Points | Yes |
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Customer Help Points Note: Help points are available on all platforms |
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| Atm Machine | Yes |
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| Baby Change | No |
| Bureau De Change | No |
| Post Box | No |
| Seated Area | Yes |
| First Class Lounge | No |
| Shops | No |
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| Showers | No |
| Station Buffet | Yes |
| Telephones (Cards & Coins) | Yes |
| Toilets | Yes |
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Toilets Note: The toilets are located on Platform 2/3. The National key toilets are located on Platform 2/3; these toilets are operated by a radar key. A radar key is available from station staff upon request. A 'National Key Scheme' key [RADAR] can be purchased by contacting the following. Address: 12 City Forum, 250 City Road, London, EC1V 8AF. Tel: 020 7250 3222. Minicom: 020 7250 4119. Fax: 020 7250 0212. Email: radar@radar.org.uk. |
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| Tourist Information Office | No |
| Trolleys | No |
| WebKiosk | No |
| WiFi | Yes |
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Wifi Note: |
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| Waiting Room | Yes |
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Waiting Room Note: On platforms 2/3 |
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| Car parking | Yes |
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Name: Decked Car Park Operator: Spaces: 358 Annual Charge: £1219.00 Daily Charge: £9.80 Monthly Charge: £127.90 Off Peak Charge: £3.50 Six Monthly Charge: N/A Per Hour Charge: N/A Three Monthly Charge: £383.70 Weekly Charge: £47.90 |
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| Car Parking Contact Available | No |
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Phone number: Website: Go to website Note: Parking for Season Ticket Holders only until 0845 Monday to Friday.
Weekend Tickets available from 1200 Friday £7.90
8 Electric Vehicle Charging Points |
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| Cycle Storage Availability | Yes |
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Sheltered: Yes Platform 1 and car park |
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| Cycle Storage CCTV | Yes |
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| Taxi Rank | No |
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| Car Hire | No |
| Airport | No |
| Metro | No |
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| Bus Service | Yes |
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Bus Service Note: Information to plan your onward journey is available in a printable format here |
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| Accessible Booking Office Counter | Yes |
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| Accessible Public Telephones | No |
| Accessible Toilets | Yes |
| Induction Loop | Yes |
| Wheelchairs Available | Yes |
| Ramp For Train Access | Yes |
| Step Free Access | Yes |
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Step Free Access Note: Step-free category A Station - This station has step-free access to all platforms |
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| Accessible Taxis | No |
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Accessible Taxis Note: Accessible taxis are not currently available at Haslemere. Regular passengers can contact the Haslemere Hoppa accessible transport service on 01428 681701 (0800-1800 Monday to Friday) who may be able to provide accessible transport. |
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| Accessible Ticket Machines | Yes |
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Accessible Ticket Machines Note: All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details |
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| Impaired Mobility Set Down | No |
| Staff Help Available | Yes |
| Mon - Fri: 6:00 AM to 8:44 PM Sat: 6:00 AM to 8:44 PM Sun: 8:00 AM to 6:00 PM |
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Assisted Travel: Assistance from station staff is available to customers boarding and alighting trains, and moving through this station, until 22:30 daily. Please make yourself known to staff in the Ticket Office or on the platforms. After 23:15 boarding and alighting assistance can be provided by the Guard on board the train, who will step out onto the platform when the train arrives. You can book assistance up to 4 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - our staff will do their best to assist you onto your preferred train. |
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