Hartlepool
Ticket office
Closed now
Mon - Fri: | 7:00 AM to 6:25 PM |
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Sat: | 7:00 AM to 6:25 PM |
Sun: | to |
Station details
Station Operator: NT | |
Station Code: HPL |
Staffing Level: Full Time | |
CCTV: Yes |
Oyster Pre Pay | No |
Oyster Validator | No |
Smartcard Issued | Yes |
Smartcard Validator | No |
Oyster Topup | No |
Prepurchase Collection | Yes |
Smartcard Topup | Yes |
Ticket Machine | Yes |
Penalty Fares: Applicable Operators: Northern |
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Ticket Office Note: On main platform near exit Accepts cards only |
Lost Property Contact Available | No |
Phone number:
08002006060 Website: Go to website |
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Ticket Gate | Yes |
Ticket Gate Comments: Ticket Gates are in operating during staffing hours to deter anti-social access onto the station. At other times they are left open so there is level access for wheelchair customers at all times. |
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DepartureScreens, Announcements, |
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Customer Services: 08002006060 |
Left Luggage Contact Available | No |
Customer Help Points | No |
Customer Help Points Note: none |
Atm Machine | No |
Baby Change | No |
Bureau De Change | No |
Post Box | No |
Seated Area | Yes |
First Class Lounge | No |
Shops | No |
Showers | No |
Station Buffet | Yes |
Telephones (Cards & Coins) | Yes |
Toilets | No |
Toilets Note: The RADAR key lock has been removed from the National key toilets on advise from British Transport Police because of drug abuse. A new lock has been fitted. The key is held at the Ticket Office. |
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Tourist Information Office | No |
Trolleys | No |
WebKiosk | No |
WiFi | No |
Wifi Note: |
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Waiting Room | No |
Car parking | Yes |
Name: Station Car Park Operator: Local Council - 70 spaces Spaces: 0 Annual Charge: N/A Daily Charge: £Fee Payable Monthly Charge: N/A Off Peak Charge: N/A Six Monthly Charge: N/A Per Hour Charge: N/A Three Monthly Charge: N/A Weekly Charge: N/A |
Car Parking Contact Available | No |
Phone number: 0800 200 6060 Website: Go to website |
Cycle Storage Availability | Yes |
Sheltered: No |
Cycle Storage CCTV | Yes |
Taxi Rank | No |
Car Hire | No |
Airport | No |
Metro | No |
Bus Service | Yes |
Bus Service Note: Busline 0871 200 2233 |
Accessible Booking Office Counter | No |
Accessible Booking Office Counter Note: staff will come out of the office to assist |
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Accessible Public Telephones | No |
Accessible Toilets | Yes |
Induction Loop | Yes |
Wheelchairs Available | No |
Ramp For Train Access | Yes |
Step Free Access | Yes |
Step Free Access Note: Category A station, There is only one platform and no major access difficulties. Step free access from car park to station entrance. Approximately 70 unmarked spaces. |
Accessible Taxis | No |
Accessible Ticket Machines | Yes |
Impaired Mobility Set Down | Yes |
Impaired Mobility Set Down Note: Step free access from car park to station entrance |
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Staff Help Available | Yes |
Mon - Fri: 6:35 AM to 1:05 PM Sat: 7:25 AM to 1:55 PM Sun: Unavailable |
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Assisted Travel: Assistance will be provided by station staff during ticket office opening hours, outside of this the conductor will assist |
Live departures and arrivals for Hartlepool
Due | Destination | Platform | Expected | Train Length | further details |
---|---|---|---|---|---|
20:33 | Middlesbrough Platform 1 | 1 | On time | coaches | See details on departure to Middlesbrough |
21:00 | Newcastle Platform 1 | 1 | On time | coaches | See details on departure to Newcastle |
21:33 | Middlesbrough Platform 1 | 1 | On time | coaches | See details on departure to Middlesbrough |
22:00 | Newcastle Platform 1 | 1 | On time | coaches | See details on departure to Newcastle |
Due | Destination | Platform | Expected | Train Length | further details |
---|---|---|---|---|---|
20:32 | Newcastle Platform 1 | 1 | On time | coaches | See details on departure to Newcastle |
20:59 | Middlesbrough Platform 1 | 1 | On time | coaches | See details on departure to Middlesbrough |
21:32 | Newcastle Platform 1 | 1 | On time | coaches | See details on departure to Newcastle |
21:59 | Middlesbrough Platform 1 | 1 | On time | coaches | See details on departure to Middlesbrough |