Hackney Downs
Ticket office
Closed now
| Mon - Fri: | 6:20 AM to 8:00 PM |
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| Sat: | 6:20 AM to 8:00 PM |
| Sun: | 8:20 AM to 3:30 PM |
Station details
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AlertsShow detailsHide details
Un-booked assistance? No problem.
This station offers assistance to customers who have not pre-booked any passenger assistance. We recognise that some customers already travel without having pre-booked assistance. Assistance can still be pre-booked for travel from/to this station
General information
| Station Operator: LO | |
| Station Code: HAC |
| Staffing Level: partTime | |
| CCTV: Yes |
Ticket buying & collection
| True | Oyster Pre Pay |
| True | Oyster Validator |
| False | Smartcard Issued |
| True | Smartcard Validator |
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Travelcard: Zone 2 |
| True | Oyster Topup |
| True | Prepurchase Collection |
| False | Smartcard Topup |
| True | Ticket Machine |
| Penalty Fares: Applicable Operators: Greater Anglia, London Overground |
Passenger services
| False> | Lost Property Contact Available |
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Phone number:
0343 222 1234 Website: Go to website |
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| True | Ticket Gate |
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Customer Services: 0343 222 1234 |
| False> | Left Luggage Contact Available |
| True | Customer Help Points |
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Station facilities
| False> | Atm Machine |
| False | Baby Change |
| False | Bureau De Change |
| False | Post Box |
| True | Seated Area |
| False | First Class Lounge |
| True | Shops |
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Shops Note: Located on platform 1 |
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| False | Showers |
| True | Station Buffet |
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Station Buffet Note: Cold drinks vending machine Food vending machine |
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| True | Telephones (Cards & Coins) |
| False | Toilets |
| False | Tourist Information Office |
| False | Trolleys |
| False | WebKiosk |
| True | WiFi |
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Wifi Note: Find WiFi Hotspots around Hackney Downs station |
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| False | Waiting Room |
Car parking
| false | Car parking |
Cycling
| True | Cycle Storage Availability |
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Sheltered: No Alongside station entrance |
| True | Cycle Storage CCTV |
Other transport
| False | Taxi Rank |
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| False | Car Hire |
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| False | Airport |
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| False | Metro |
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| True | Bus Service |
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Bus Service Note: London buses operate from outside the station |
Accessibility
| False | Accessible Booking Office Counter |
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| False | Accessible Public Telephones |
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| False | National Key Toilets |
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| True | Induction Loop |
| False | Wheelchairs Available |
| False | Ramp For Train Access |
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| False | Step Free Access |
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Step Free Access Note: There are steps to all platforms |
| False | Accessible Taxis |
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| True | Accessible Ticket Machines |
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| False | Impaired Mobility Set Down |
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