Hackney Downs
Ticket office
Closed now
Station details
| Station Operator: LO |
|---|
| Station Code: HAC |
| Staffing Level: partTime |
|---|
| CCTV: Yes |
| Oyster Pre Pay | Yes |
|---|---|
| Oyster Validator | Yes |
| Smartcard Issued | No |
| Smartcard Validator | Yes |
|
Travelcard: Zone 2 |
|
| Oyster Topup | Yes |
|---|---|
| Prepurchase Collection | Yes |
| Smartcard Topup | No |
| Ticket Machine | Yes |
|
Penalty Fares: Applicable Operators: Greater Anglia, London Overground |
|
| Lost Property Contact Available | No |
|---|---|
|
Phone number:
0343 222 1234 Website: Go to website |
|
| Ticket Gate | Yes |
|
DepartureScreens, Announcements, ArrivalScreens, |
|
|
Customer Services: 0343 222 1234 |
|
| Left Luggage Contact Available | No |
|---|---|
| Customer Help Points | Yes |
| Atm Machine | No |
|---|---|
| Baby Change | No |
| Bureau De Change | No |
| Post Box | No |
| Seated Area | Yes |
| First Class Lounge | No |
| Shops | Yes |
|---|---|
|
Shops Note: Located on platform 1 |
|
| Showers | No |
| Station Buffet | Yes |
|
Station Buffet Note: Cold drinks vending machine Food vending machine |
|
| Telephones (Cards & Coins) | Yes |
| Toilets | No |
| Tourist Information Office | No |
| Trolleys | No |
| WebKiosk | No |
| WiFi | Yes |
|
Wifi Note: Find WiFi Hotspots around Hackney Downs station |
|
| Waiting Room | No |
| Car parking | No |
|---|
| Cycle Storage Availability | Yes |
|---|---|
|
Sheltered: No Alongside station entrance |
|
| Cycle Storage CCTV | Yes |
|---|
| Taxi Rank | No |
|---|---|
| Car Hire | No |
| Airport | No |
| Metro | No |
|---|---|
| Bus Service | Yes |
|
Bus Service Note: London buses operate from outside the station |
|
| Accessible Booking Office Counter | No |
|---|---|
| Accessible Public Telephones | No |
| Accessible Toilets | No |
| Induction Loop | Yes |
| Wheelchairs Available | Yes |
| Ramp For Train Access | No |
| Step Free Access | No |
|
Step Free Access Note: There are steps to all platforms |
|
| Accessible Taxis | No |
|---|---|
| Accessible Ticket Machines | Yes |
| Impaired Mobility Set Down | No |
| Staff Help Available | Yes |
| Mon - Fri: 6:20 AM to 8:00 PM Sat: 6:20 AM to 8:00 PM Sun: 8:20 AM to 3:30 PM |
|
|
Staff Help Available Note: Please note that assistance is only available during the station staffed hours (see above), unless pre-booked. |
|
|
Assisted Travel: We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here. London Overground also offers a Turn-up-and-go service so you can travel without making a booking. Please speak to a member of staff on arrival at the station - we recommend arriving at least 10 minutes before the train you wish to take. |
|