|Station Operator: SN|
|Station Code: DMS|
|Staffing Level: partTime|
|Oyster Pre Pay||No|
Applicable Operators: Southern, Thameslink
|Bureau De Change||No|
|First Class Lounge||No|
|Tourist Information Office||No|
Find WiFi Hotspots around this station
Waiting Room Note:
There is a heated waiting area in the booking hall
|Cycle Storage Availability||Yes|
|Cycle Storage CCTV||Yes|
|Accessible Booking Office Counter||No|
|Accessible Public Telephones||No|
|Ramp For Train Access||Yes|
|Step Free Access||Yes|
Step Free Access Note:
This is a Category B3 station: Step-free access to platform 1 (to London) via moderate ramp. Steps to platform 2 (to East Grinstead).
Assistance Meeting Point is at the front of the station.
|Accessible Ticket Machines||Yes|
Accessible Ticket Machines Note:
All Southern ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be so please check the station access note for further details
|Impaired Mobility Set Down||Yes|
Impaired Mobility Set Down Note:
Whilst there is no dedicated area, there is ample space for impaired mobility set down / pick up at the front of the station
|Staff Help Available||Yes|
|Mon - Fri: 6:30 AM to 10:15 AM
Staff Help Available Note:
A staff-operated ramp is required for step-free access between train and platform at this station. Station staff are not usually available, however on-train staff are available to assist you on and off some services.
Our Mobile Assistance Team is available to help you to complete your journey from this station if it is unstaffed.
If you have not booked assistance and require help boarding at this station, then on arrival please contact this team by either:
We will then arrange for our Mobile Assistance Team to reach you in good time before your train is scheduled to depart.
Whether you pre-book your assistance or prefer more flexibility, we recommend arriving 20 minutes before your train is scheduled to depart.
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.