Cradley Heath
Ticket office
Open now
| Mon - Fri: | 6:00 AM to 8:00 PM |
|---|---|
| Sat: | 7:00 AM to 8:00 PM |
| Sun: | 9:15 AM to 6:00 PM |
Station details
| Station Operator: WM | |
| Station Code: CRA |
| Staffing Level: partTime | |
| CCTV: Yes |
| Oyster Pre Pay | No |
| Oyster Validator | No |
| Smartcard Issued | No |
| Smartcard Validator | No |
| Oyster Topup | No |
| Prepurchase Collection | Yes |
| Smartcard Topup | No |
| Ticket Machine | Yes |
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Ticket Office Note: A Ticket Vending Machine is located in the Booking Hall. |
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| Lost Property Contact Available | No |
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Website: Go to website |
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| Ticket Gate | No |
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DepartureScreens, Announcements, |
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Customer Services: Please contact our Contact Centre team on: 0333 311 0039. Who are open during the following times: Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day. **Cradley Heath Station is accredited by the Secure Station Scheme** |
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| Left Luggage Contact Available | No |
| Customer Help Points | Yes |
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Customer Help Points Note: On both platforms |
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| Atm Machine | No |
| Baby Change | No |
| Bureau De Change | No |
| Post Box | No |
| Seated Area | Yes |
| First Class Lounge | No |
| Shops | No |
| Showers | No |
| Station Buffet | No |
| Telephones (Cards & Coins) | Yes |
| Toilets | No |
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Toilets Note: The nearest accessible toilets are located in the the Bus Station adjacent to the station and maintained by TfWM. |
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| Tourist Information Office | No |
| Trolleys | No |
| WebKiosk | No |
| WiFi | No |
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Wifi Note: Find WiFi Hotspots around Cradley Heath station |
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| Waiting Room | Yes |
| Car parking | Yes |
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Name: Station Car Park Operator: Network West Midlands Spaces: 243 Annual Charge: Daily Charge: Monthly Charge: Off Peak Charge: Six Monthly Charge: Per Hour Charge: Three Monthly Charge: Weekly Charge: |
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| Car Parking Contact Available | No |
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Phone number: Website: Go to website |
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| Cycle Storage Availability | Yes |
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Sheltered: No |
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| Cycle Storage CCTV | Yes |
| Taxi Rank | Yes |
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Taxi Rank Note: Royal 01384 411777 Skyline 01384 633333 |
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| Car Hire | No |
| Airport | No |
| Metro | No |
| Bus Service | Yes |
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Bus Service Note: Information to plan your onward journey is available in a printable format here |
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| Accessible Booking Office Counter | Yes |
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Accessible Booking Office Counter Note: An accessible ticket counter has now been installed at Cradley Heath. |
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| Accessible Public Telephones | No |
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Accessible Public Telephones Note: Public telephones are not accessible |
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| Accessible Toilets | Yes |
| Induction Loop | Yes |
| Wheelchairs Available | No |
| Ramp For Train Access | Yes |
| Step Free Access | Yes |
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Step Free Access Note: Level access to Booking Hall and Birmingham platform. Also step-free side gate. Step free entrance to Kidderminster platform via ramp. Access between platforms from Birmingham side via footbridge with 28 steps up and 30 down. Alternative step-free route between platforms via pavement and level crossing with narrow pavement - 110m. |
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| Accessible Taxis | No |
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Accessible Taxis Note: Accessible taxis are not available |
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| Accessible Ticket Machines | No |
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Accessible Ticket Machines Note: A Ticket Vending Machine is available in the Booking Hall. |
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| Impaired Mobility Set Down | No |
| Staff Help Available | Yes |
| Mon - Fri: 6:00 AM to 8:00 PM Sat: 7:00 AM to 8:00 PM Sun: 9:15 AM to 6:00 PM |
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Staff Help Available Note:
We recommend booking assistance 24 hours in advance for this and all other assistance requests, (you can book further in advance if you wish). Please contact West Midlands Railway Passenger Assist team on 0800 0248998 |
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Live departures and arrivals for Cradley Heath
| Due | Destination | Platform | Expected | Train Length | further details |
|---|---|---|---|---|---|
| 17:15 | Stourbridge Junction Platform 2 | 2 | On time | coaches | See details on departure to Stourbridge Junction |
| 17:27 | Worcester Shrub Hill Platform 2 | 2 | On time | coaches | See details on departure to Worcester Shrub Hill |
| 17:34 | Stratford-upon-Avon Platform 1 | 1 | On time | coaches | See details on departure to Stratford-upon-Avon |
| 17:43 | Whitlocks End Platform 1 | 1 | On time | coaches | See details on departure to Whitlocks End |
| 17:45 | Stourbridge Junction Platform 2 | 2 | On time | coaches | See details on departure to Stourbridge Junction |
| 17:55 | Kidderminster Platform 2 | 2 | On time | coaches | See details on departure to Kidderminster |
| 18:04 | Stratford-upon-Avon Platform 1 | 1 | On time | coaches | See details on departure to Stratford-upon-Avon |
| 18:15 | Stourbridge Junction Platform 2 | 2 | On time | coaches | See details on departure to Stourbridge Junction |
| 18:18 | Leamington Spa Platform 1 | 1 | On time | coaches | See details on departure to Leamington Spa |
| 18:30 | Worcester Foregate Street Platform 2 | 2 | On time | coaches | See details on departure to Worcester Foregate Street |
| Due | Destination | Platform | Expected | Train Length | further details |
|---|---|---|---|---|---|
| 17:15 | Stratford-upon-Avon Platform 2 | 2 | On time | coaches | See details on departure to Stratford-upon-Avon |
| 17:27 | Whitlocks End Platform 2 | 2 | On time | coaches | See details on departure to Whitlocks End |
| 17:33 | Stourbridge Junction Platform 1 | 1 | On time | coaches | See details on departure to Stourbridge Junction |
| 17:42 | Kidderminster Platform 1 | 1 | On time | coaches | See details on departure to Kidderminster |
| 17:45 | Stratford-upon-Avon Platform 2 | 2 | On time | coaches | See details on departure to Stratford-upon-Avon |
| 17:54 | Dorridge Platform 2 | 2 | On time | coaches | See details on departure to Dorridge |
| 18:03 | Stourbridge Junction Platform 1 | 1 | On time | coaches | See details on departure to Stourbridge Junction |
| 18:15 | Stratford-upon-Avon Platform 2 | 2 | On time | coaches | See details on departure to Stratford-upon-Avon |
| 18:18 | Worcester Shrub Hill Platform 1 | 1 | On time | coaches | See details on departure to Worcester Shrub Hill |
| 18:30 | Whitlocks End Platform 2 | 2 | On time | coaches | See details on departure to Whitlocks End |