Cradley Heath
Ticket office
Closed now
| Mon - Fri: | 6:00 AM to 8:00 PM |
|---|---|
| Sat: | 7:00 AM to 8:00 PM |
| Sun: | 9:15 AM to 6:00 PM |
Station details
General information
| Station Operator: WM | |
| Station Code: CRA |
| Staffing Level: partTime | |
| CCTV: Yes |
Ticket buying & collection
| False | Oyster Pre Pay |
| False | Oyster Validator |
| False | Smartcard Issued |
| False | Smartcard Validator |
| False | Oyster Topup |
| True | Prepurchase Collection |
| False | Smartcard Topup |
| True | Ticket Machine |
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Ticket Office Note: A Ticket Vending Machine is located in the Booking Hall. |
Passenger services
| False> | Lost Property Contact Available |
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Website: Go to website |
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| False | Ticket Gate |
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Customer Services: Please contact our Contact Centre team on: 0333 311 0039. Who are open during the following times: Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day. **Cradley Heath Station is accredited by the Secure Station Scheme** |
| False> | Left Luggage Contact Available |
| True | Customer Help Points |
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Customer Help Points Note: On both platforms |
Station facilities
| False> | Atm Machine |
| False | Baby Change |
| False | Bureau De Change |
| False | Post Box |
| True | Seated Area |
| False | First Class Lounge |
| False | Shops |
| False | Showers |
| False | Station Buffet |
| True | Telephones (Cards & Coins) |
| False | Toilets |
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Toilets Note: The nearest accessible toilets are located in the the Bus Station adjacent to the station and maintained by TfWM. |
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| False | Tourist Information Office |
| False | Trolleys |
| False | WebKiosk |
| False | WiFi |
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Wifi Note: Find WiFi Hotspots around Cradley Heath station |
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| True | Waiting Room |
Car parking
| true | Car parking |
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Name: Station Car Park Operator: Network West Midlands Spaces: 243 Annual Charge: Daily Charge: Monthly Charge: Off Peak Charge: Six Monthly Charge: Per Hour Charge: Three Monthly Charge: Weekly Charge: |
| False | Car Parking Contact Available |
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Phone number: Website: Go to website |
Cycling
| True | Cycle Storage Availability |
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Sheltered: No |
| True | Cycle Storage CCTV |
Other transport
| True | Taxi Rank |
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Taxi Rank Note: Royal 01384 411777 Skyline 01384 633333 |
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| False | Car Hire |
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| False | Airport |
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| False | Metro |
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| True | Bus Service |
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Bus Service Note: Information to plan your onward journey is available in a printable format here |
Accessibility
| True | Accessible Booking Office Counter |
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Accessible Booking Office Counter Note: An accessible ticket counter has now been installed at Cradley Heath. |
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| False | Accessible Public Telephones |
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Accessible Public Telephones Note: Public telephones are not accessible |
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| True | National Key Toilets |
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| True | Induction Loop |
| False | Wheelchairs Available |
| True | Ramp For Train Access |
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| True | Step Free Access |
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Step Free Access Note: Level access to Booking Hall and Birmingham platform. Also step-free side gate. Step free entrance to Kidderminster platform via ramp. Access between platforms from Birmingham side via footbridge with 28 steps up and 30 down. Alternative step-free route between platforms via pavement and level crossing with narrow pavement - 110m. |
| False | Accessible Taxis |
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Accessible Taxis Note: Accessible taxis are not available |
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| False | Accessible Ticket Machines |
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Accessible Ticket Machines Note: A Ticket Vending Machine is available in the Booking Hall. |
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| False | Impaired Mobility Set Down |
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