|Station Operator: WM|
|Station Code: CSY|
|Staffing Level: partTime|
|Oyster Pre Pay||No|
Ticket Office Note:
A Permit to Travel machine is available for use when the Booking Office is closed.
|Lost Property Contact Available||No|
Website: Go to website
We are open from 07:00 to 19:00 Monday to Friday and 08:00 to 16:00 on Saturdays, Sundays and all Bank Holidays except Christmas Day. A recorded message service is available outside of these hours.
|Left Luggage Contact Available||No|
|Customer Help Points||Yes|
Customer Help Points Note:
On both platforms
|Bureau De Change||No|
|First Class Lounge||No|
|Telephones (Cards & Coins)||No|
The National key toilets are located on Platform 2; these toilets are operated by a RADAR key. A RADAR key is available from station staff upon request. Toilet facilities are available: Monday 06:15-16:00, Tuesday - Thursday 06:15-14:00 and 16:00-19:00, Friday 06:15-19:00, Saturday 07:00-20:00 and Sunday 09:00-14:00. The toilet facilities are not available when the Ticket Office is closed.
|Tourist Information Office||No|
Find WiFi Hotspots around Coseley station
Name: Station Car Park
Operator: Network West Midlands
Off Peak Charge:
Six Monthly Charge:
Per Hour Charge:
Three Monthly Charge:
|Car Parking Contact Available||No|
Website: Go to website
|Cycle Storage Availability||Yes|
|Cycle Storage CCTV||Yes|
Taxi Rank Note:
Bilston 01902 404042 Dudley 01902 880550
Bus Service Note:
Information to plan your onward journey is available in a printable format here
|Accessible Booking Office Counter||No|
Accessible Booking Office Counter Note:
|Accessible Public Telephones||No|
Accessible Public Telephones Note:
Public telephones are not accessible
|Ramp For Train Access||Yes|
|Step Free Access||Yes|
Step Free Access Note:
Access to Wolverhampton platform via ramp or 17 steps from road. Access to Birmingham platform via ramp. Step-free route between platforms is 250m via road overbridge. Accessible toilet on platform 2 (Wolverhampton) with Radar Key entry. Access point to western car park via short ramp - can be avoided by using carriageway.
Accessible Taxis Note:
Accessible taxis are not available
|Accessible Ticket Machines||No|
|Impaired Mobility Set Down||No|
|Staff Help Available||Yes|
|Mon: 6:15 AM to 4:00 PM
Tue: 6:15 AM to 2:00 PM
Wed: 6:15 AM to 2:00 PM
Thu: 6:15 AM to 2:00 PM
Fri: 6:15 AM to 7:00 PM
Sat: 7:00 AM to 8:00 PM
Sun: 9:00 AM to 2:00 PM
If you are travelling on West Midlands Railway or London Northwestern Railway services only, you can book assistance up to 4 hours ahead for journeys on the same day, providing this is done during our contact centre hours (8am - 10pm daily). To make a Passenger Assist booking with other train operators, including seat reservations, please contact us up to 6 hours ahead for journeys on the same day.
If your booking is made online outside of these hours, this will be processed as soon as possible when our contact centre opens.
Don't forget you can always simply 'turn up and go' without booking, if you know that the station you are using is accessible to you. This means you can still travel if you have made an online booking that has not been confirmed, and we will do our best to help you on the day.
Please note that other train operating companies may have different contact centre hours for booking assistance.