Colwyn Bay
Ticket office
Closed now
Station details
| Station Operator: AW |
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| Station Code: CWB |
| Staffing Level: partTime |
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| CCTV: Yes |
| Oyster Pre Pay | No |
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| Oyster Validator | No |
| Smartcard Issued | No |
| Smartcard Validator | No |
| Oyster Topup | No |
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| Prepurchase Collection | Yes |
| Smartcard Topup | Yes |
| Ticket Machine | Yes |
| Lost Property Contact Available | Yes |
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Phone number:
03333 211 202 Website: Go to website |
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| Ticket Gate | Yes |
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Ticket Gate Comments: Ticket gates available during ticket office opening hours. |
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DepartureScreens, Announcements, |
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Customer Services: Contact our Customer Relations team directly via the Transport for Wales Website. |
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| Left Luggage Contact Available | No |
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| Customer Help Points | Yes |
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Customer Help Points Note: Ticket Office only. |
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| Atm Machine | No |
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| Baby Change | No |
| Bureau De Change | No |
| Post Box | No |
| Seated Area | No |
| First Class Lounge | No |
| Shops | No |
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| Showers | No |
| Station Buffet | No |
| Telephones (Cards & Coins) | Yes |
| Toilets | Yes |
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Toilets Note: The toilets are located on Platform 1. The National key toilets are located on Platform 1; these toilets are operated by a radar key. The National key toilets are only available during staffing hours. |
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| Tourist Information Office | No |
| Trolleys | No |
| WebKiosk | No |
| WiFi | Yes |
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Wifi Note: |
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| Waiting Room | No |
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Waiting Room Note: On each platform. |
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| Car parking | Yes |
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Name: Station Car Park Operator: National Car Parks Ltd Spaces: 76 Annual Charge: N/A Daily Charge: £4.50 Monthly Charge: N/A Off Peak Charge: N/A Six Monthly Charge: N/A Per Hour Charge: N/A Three Monthly Charge: N/A Weekly Charge: £18.00 |
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| Car Parking Contact Available | No |
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Phone number: 03450 507 080 Website: Go to website Note: Visit www.ncp.co.uk for parking prices. |
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| Cycle Storage Availability | Yes |
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Sheltered: No At the front of the station |
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| Cycle Storage CCTV | Yes |
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| Taxi Rank | Yes |
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Taxi Rank Note: At the front of the station |
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| Car Hire | No |
| Airport | No |
| Metro | No |
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| Bus Service | Yes |
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Bus Service Note: Buy a Colwyn Bay PlusBus ticket with your train ticket for discount-priced unlimited bus travel around the town. For details visit www.PlusBus.info |
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| Accessible Booking Office Counter | Yes |
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| Accessible Public Telephones | No |
| Accessible Toilets | Yes |
| Induction Loop | Yes |
| Wheelchairs Available | Yes |
| Ramp For Train Access | Yes |
| Step Free Access | Yes |
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Step Free Access Note: Category A. Step free access is available from the station car park and a footbridge with lifts connects both platforms. |
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| Accessible Taxis | No |
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| Accessible Ticket Machines | Yes |
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Accessible Ticket Machines Note: The ticket machine is available during ticket office opening hours. The ticket machine takes cash, debit and credit cards. The ticket machine is next to the booking office. |
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| Impaired Mobility Set Down | Yes |
| Staff Help Available | Yes |
| Mon: 6:15 AM to 10:14 PM Tue: 6:15 AM to 10:14 PM Wed: 6:15 AM to 10:14 PM Thu: 6:15 AM to 10:14 PM Fri: 6:15 AM to 10:14 PM Sat: 6:15 AM to 10:14 PM Sun: 11:15 AM to 6:15 PM |
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Assisted Travel: We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here. |
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