|Station Operator: AW|
|Station Code: CTR|
|Staffing Level: Full Time|
|Oyster Pre Pay||No|
Ticket Office Note:
There are 3 machines next to the ticket barrier
|Lost Property Contact Available||Yes|
03333 211 202
Website: Go to website
DepartureScreens, Announcements, ArrivalScreens,
Contact our Customer Relations team directly via the Transport for Wales Website.
|Left Luggage Contact Available||No|
|Customer Help Points||No|
Atm Machine Note:
Located on the concourse.
|Bureau De Change||No|
Post Box Note:
Located on the platform(s).
|First Class Lounge||No|
Station Buffet Note:
|Telephones (Cards & Coins)||Yes|
The toilets are located on Main Concourse and on Platform 7a. The National key toilets are located on the Main Concourse and on Platform 7a; these toilets are operated by a radar key.
|Tourist Information Office||No|
Name: Chester East
Operator: National Car Parks Ltd
Annual Charge: N/A
Daily Charge: N/A
Monthly Charge: N/A
Off Peak Charge: N/A
Six Monthly Charge: N/A
Per Hour Charge: N/A
Three Monthly Charge: N/A
Weekly Charge: N/A
|Cycle Storage Availability||Yes|
On the concourse
|Cycle Storage CCTV||Yes|
Taxi Rank Note:
At the front of the station
Bus Service Note:
First and Arriva both operate a network of regular local bus routes around Chester and also to nearby towns and villages. For route maps and timetables: www.firstgroup.com/ukbus and www.arrivabus.co.uk
Buy a Chester PlusBus ticket with your train ticket for discount-priced unlimited bus travel around the town. For details visit www.PlusBus.info
There is a "RailLink" bus service which runs from directly outside the station to Chester city centre. This service operates Mon to Sat from 07:00 to 19:00.
|Accessible Booking Office Counter||Yes|
|Accessible Public Telephones||No|
|Ramp For Train Access||Yes|
|Step Free Access||Yes|
Step Free Access Note:
Step free access is available to all platforms via lifts.
|Accessible Ticket Machines||Yes|
|Impaired Mobility Set Down||Yes|
|Staff Help Available||Yes|
|Mon - Sun: 3:00 AM to 1:00 AM|
Staff Help Available Note:
The meeting point for customers who have booked assistance or wish to request assistance is the Customer Services Office in the main concourse.
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.