Chester
Ticket office
Closed now
| Mon: | 5:40 AM to 8:40 PM |
|---|---|
| Tue: | 5:40 AM to 8:40 PM |
| Wed: | 5:40 AM to 8:40 PM |
| Thu: | 5:40 AM to 8:40 PM |
| Fri: | 5:40 AM to 8:40 PM |
| Sat: | 5:40 AM to 8:40 PM |
| Sun: | 9:30 AM to 5:30 PM |
Station details
| Station Operator: AW | |
| Station Code: CTR |
| Staffing Level: Full Time | |
| CCTV: Yes |
| Oyster Pre Pay | No |
| Oyster Validator | No |
| Smartcard Issued | No |
| Smartcard Validator | No |
| Oyster Topup | No |
| Prepurchase Collection | Yes |
| Smartcard Topup | No |
| Ticket Machine | Yes |
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Ticket Office Note: There are 3 machines next to the ticket barrier |
|
| Lost Property Contact Available | Yes |
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Phone number:
03333 211 202 Website: Go to website |
|
| Ticket Gate | Yes |
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DepartureScreens, Announcements, ArrivalScreens, |
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Customer Services: Contact our Customer Relations team directly via the customer webform at www.tfwrail.wales |
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| Left Luggage Contact Available | No |
| Customer Help Points | No |
| Atm Machine | Yes |
|
Atm Machine Note: Located on concourse |
|
| Baby Change | Yes |
| Bureau De Change | No |
| Post Box | No |
|
Post Box Note: Located on the platform(s) |
|
| Seated Area | Yes |
| First Class Lounge | No |
| Shops | Yes |
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Shops Note: News agent |
|
| Showers | No |
| Station Buffet | Yes |
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Station Buffet Note: Coffee shop Buffet Public House/Bar |
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| Telephones (Cards & Coins) | Yes |
| Toilets | Yes |
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Toilets Note: The toilets are located on Main Concourse and on Platform 7a. The National key toilets are located on the Main Concourse and on Platform 7a; these toilets are operated by a radar key. |
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| Tourist Information Office | No |
| Trolleys | Yes |
| WebKiosk | No |
| WiFi | No |
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Wifi Note: |
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| Waiting Room | No |
| Car parking | Yes |
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Name: Chester East Operator: National Car Parks Ltd Spaces: 113 Annual Charge: N/A Daily Charge: N/A Monthly Charge: N/A Off Peak Charge: N/A Six Monthly Charge: N/A Per Hour Charge: N/A Three Monthly Charge: N/A Weekly Charge: N/A |
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| Car Parking Contact Available | No |
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Phone number: 0345 050 7080 Website: Go to website Note: Visit www.ncp.co.uk for parking prices. |
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| Cycle Storage Availability | Yes |
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Sheltered: Yes |
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| Cycle Storage CCTV | Yes |
| Taxi Rank | Yes |
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Taxi Rank Note: Outside the station front |
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| Car Hire | No |
| Airport | No |
| Metro | No |
| Bus Service | Yes |
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Bus Service Note: First and Arriva both operate a network of regular local bus routes around Chester and also to nearby towns and villages. For route maps and timetables: www.firstgroup.com/ukbus and www.arrivabus.co.uk Buy a Chester PlusBus ticket with your train ticket for discount-priced unlimited bus travel around the town. For details visit www.PlusBus.info There is a "RailLink" bus service which runs from directly outside the station to Chester city centre. This service operates Mon to Sat from 07:00 to 19:00. |
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| Accessible Booking Office Counter | Yes |
| Accessible Public Telephones | No |
| Accessible Toilets | Yes |
| Induction Loop | Yes |
| Wheelchairs Available | Yes |
| Ramp For Train Access | Yes |
| Step Free Access | Yes |
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Step Free Access Note: Category A. Step free access is available to all platforms via lifts. For full station facilities as stated in the Accessible
Travel Policy, please visit the Transport for Wales website: www.tfwrail.wales/our-network/stations. |
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| Accessible Taxis | No |
| Accessible Ticket Machines | Yes |
| Impaired Mobility Set Down | Yes |
| Staff Help Available | Yes |
| Mon - Sun: 3:00 AM to 1:00 AM | |
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Staff Help Available Note: The meeting point for customers who have booked assistance or wish to request assistance is the Customer Services Office in the main concourse. |
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Live departures and arrivals for Chester
| Due | Destination | Platform | Expected | Train Length | further details |
|---|---|---|---|---|---|
| 18:47 | Liverpool Lime Street Platform 6 | 6 | On time | See details on departure to Liverpool Lime Street | |
| 18:52 | Holyhead Platform 3B | 3B | On time | See details on departure to Holyhead | |
| 18:58 | Liverpool Central Platform 7B | 7B | On time | See details on departure to Liverpool Central | |
| 19:01 | Crewe Platform 4 | 4 | On time | See details on departure to Crewe | |
| 19:25 | Birmingham International Platform 4B | 4B | On time | See details on departure to Birmingham International | |
| 19:27 | Crewe Platform 4A | 4A | On time | See details on departure to Crewe | |
| 19:28 | Liverpool Central Platform 7B | 7B | On time | See details on departure to Liverpool Central | |
| 19:29 | Holyhead Platform 3B | 3B | On time | See details on departure to Holyhead | |
| 19:36 | Holyhead Platform 2 | 2 | On time | See details on departure to Holyhead | |
| 19:36 | Manchester Piccadilly via Warrington Platform 5 | 5 | On time | See details on departure to Manchester Piccadilly via Warrington |
| Due | Destination | Platform | Expected | Train Length | further details |
|---|---|---|---|---|---|
| 18:43 | Liverpool Lime Street Platform 6 | 6 | On time | See details on departure to Liverpool Lime Street | |
| 18:46 | Crewe Platform 3B | 3B | 18:51 5 mins late | See details on departure to Crewe | |
| 19:01 | Chester Platform 7B | 7B | On time | See details on departure to Chester | |
| 19:17 | Holyhead Platform 4A | 4A | On time | See details on departure to Holyhead | |
| 19:18 | Crewe Platform 3B | 3B | On time | See details on departure to Crewe | |
| 19:25 | Shrewsbury Platform 2 | 2 | On time | See details on departure to Shrewsbury | |
| 19:31 | Chester Platform 7B | 7B | On time | See details on departure to Chester | |
| 19:49 | Crewe Platform 1 | 1 | On time | See details on departure to Crewe | |
| 20:01 | Chester Platform 7B | 7B | On time | See details on departure to Chester | |
| 20:01 | Manchester Piccadilly Platform 5 | 5 | On time | See details on departure to Manchester Piccadilly |