Chepstow
Ticket office
Closed now
Station details
| Station Operator: AW |
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| Station Code: CPW |
| Staffing Level: partTime |
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| CCTV: No |
| Oyster Pre Pay | No |
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| Oyster Validator | No |
| Smartcard Issued | No |
| Smartcard Validator | Yes |
| Oyster Topup | No |
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| Prepurchase Collection | Yes |
| Smartcard Topup | Yes |
| Ticket Machine | Yes |
| Lost Property Contact Available | Yes |
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Phone number:
03333 211 202 Website: Go to website |
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| Ticket Gate | No |
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DepartureScreens, |
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Customer Services: Contact our Customer Relations team directly via the Transport for Wales Website. |
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| Left Luggage Contact Available | No |
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| Customer Help Points | No |
| Atm Machine | No |
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| Baby Change | No |
| Bureau De Change | No |
| Post Box | No |
| Seated Area | Yes |
| First Class Lounge | No |
| Shops | No |
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| Showers | No |
| Station Buffet | Yes |
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Station Buffet Note: Café |
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| Telephones | No |
| Toilets | No |
| Tourist Information Office | No |
| Trolleys | No |
| WebKiosk | No |
| WiFi | Yes |
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Wifi Note: |
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| Waiting Room | No |
| Car parking | Yes |
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Name: Chepstow Station Car Park Operator: Transport for Wales Spaces: 11 Annual Charge: Daily Charge: Monthly Charge: Off Peak Charge: Six Monthly Charge: Per Hour Charge: Three Monthly Charge: Weekly Charge: |
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| Car Parking Contact Available | No |
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Phone number: 03333 211 202 Website: Go to website |
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| Cycle Storage Availability | No |
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| Cycle Storage CCTV | No |
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| Taxi Rank | Yes |
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Taxi Rank Note: Taxi rank outside the front of the station. |
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| Car Hire | No |
| Airport | No |
| Metro | No |
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| Bus Service | No |
| Accessible Booking Office Counter | No |
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| Accessible Public Telephones | No |
| Accessible Toilets | No |
| Induction Loop | Yes |
| Wheelchairs Available | No |
| Ramp For Train Access | Yes |
| Step Free Access | No |
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Step Free Access Note: Category B3. Step free access is available to Platform 1 (to Gloucester). Platform 2 (for Newport) is only accessible via a footbridge. |
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| Accessible Taxis | No |
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| Accessible Ticket Machines | Yes |
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Accessible Ticket Machines Note: The ticket machine(s) do not accept cash. Payment is by major debit and credit cards only. |
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| Impaired Mobility Set Down | Yes |
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Impaired Mobility Set Down Note: Set down and pick up outside the station entrance. |
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| Staff Help Available | Yes |
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Staff Help Available Note: There are no platform staff available at this station. Assistance will be provided by the Conductor on the train. |
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Assisted Travel: We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here. |
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