Cheltenham Spa station
|Mon - Fri:||5:45 AM to 8:15 PM|
|Sat:||5:45 AM to 7:15 PM|
|Sun:||9:00 AM to 8:15 PM|
|Station Operator: GW|
|Station Code: CNM|
|Staffing Level: Full Time|
|Oyster Pre Pay||No|
Applicable Operators: Great Western Railway
Ticket Office Note:
In ticket hall and on Bristol bound platform
|Lost Property Contact Available||Yes|
Website: Go to website
Please visit GWR Help & Support. Or contact our social media team @gwrhelp.
|Left Luggage Contact Available||No|
|Customer Help Points||Yes|
|Bureau De Change||No|
|First Class Lounge||No|
|Telephones (Cards & Coins)||Yes|
The toilets are located on the Entrance Level. The National key toilets are operated by a RADAR key. The RADAR key is available from station staff upon request.
|Tourist Information Office||No|
Connect to "GWR Free Station WiFi"
Name: Station Car Park
Operator: APCOA Parking (UK) Limited
Annual Charge: £670.00
Daily Charge: £4.80
Monthly Charge: £85.00
Off Peak Charge: N/A
Six Monthly Charge: N/A
Per Hour Charge: N/A
Three Monthly Charge: £230.00
Weekly Charge: £24.00
|Car Parking Contact Available||No|
Phone number: 0345 165 2030
Website: Go to website
|Cycle Storage Availability||Yes|
|Cycle Storage CCTV||Yes|
Taxi Rank Note:
Taxi rank is available at the station entrance if you require an accessible taxi please approach a member of staff.
Bus Service Note:
Information to plan your onward journey is available in a printable format here
|Accessible Booking Office Counter||No|
|Accessible Public Telephones||No|
Accessible Public Telephones Note:
Public telephones are not accessible
Accessible Toilets Note:
The National key toilets are operated by a radar key. The radar key is available from station staff. A 'National Key Scheme' key [RADAR] can be purchased by contacting the following. Address: RADAR Key Company, 11 Church Street Exmouth EX8 1PE. Tel: 01395 265543. Fax: 01395 222088. Email: email@example.com.
|Ramp For Train Access||Yes|
|Step Free Access||No|
Step Free Access Note:
Step free Category B2 station - step free access available to both platforms via steep ramps to each platform.
Accessible Taxis Note:
Accessible taxis are available
|Accessible Ticket Machines||Yes|
|Impaired Mobility Set Down||Yes|
Impaired Mobility Set Down Note:
Set- Down / Pick up Points are available at the station entrance.Assisted Travel meeting point - Customer Service office main Concourse. Please notify a member of staff.
|Staff Help Available||Yes|
|Mon - Sun: 5:00 AM to 1:00 AM|
Staff Help Available Note:
Meeting point: Customer assist office.