|Mon - Fri:||5:50 AM to 10:00 PM|
|Sat:||5:50 AM to 10:00 PM|
|Sun:||7:00 AM to 11:00 PM|
|Station Operator: LE|
|Station Code: CHM|
|Staffing Level: Full Time|
|Oyster Pre Pay||No|
Ticket Office Note:
As part of the station improvement works there is a temporary ticket office open at the West entrance. Please note that this temporary ticket office will close at 2100 hrs each evening.
|Lost Property Contact Available||No|
Website: Go to website
Ticket Gate Comments:
Monday-Saturday 08:00-20:00 Sunday 10:00-20:00 Bank Holidays 09:00-18:00 The hours shown are for the Customer Relations team on 0345 600 7245 (option 8). Closed on Christmas Day and Boxing Day.
|Left Luggage Contact Available||No|
|Customer Help Points||Yes|
Customer Help Points Note:
Help point located on ticket hall concourse.
Atm Machine Note:
Located on concourse
|Bureau De Change||No|
|First Class Lounge||No|
Newsagent Flower stall Hairdresser Dry cleaner
Station Buffet Note:
Coffee shop Café Vending machines
|Telephones (Cards & Coins)||Yes|
The toilets are located on each platform. The accessible (radar key) toilets are located on the Ground Floor, near the lifts.
|Tourist Information Office||No|
Find WiFi Hotspots around Chelmsford station
Name: Station Car Park
Operator: National Car Parks Ltd
Annual Charge: £1638.00
Daily Charge: £0.00
Monthly Charge: £164.00
Off Peak Charge: £7.00
Six Monthly Charge: N/A
Per Hour Charge: N/A
Three Monthly Charge: £468.00
Weekly Charge: £37.00
|Car Parking Contact Available||No|
Website: Go to website
|Cycle Storage Availability||Yes|
There is a dedicated Cycle Point, with free cycle parking, plus secure cycle parking and premium cycle parking. This is in Park Road, opposite the station.
|Cycle Storage CCTV||Yes|
Taxi Rank Note:
There is a taxi rank outside the station.
Bus Service Note:
Buy a Chelmsford PLUSBUS ticket with your train ticket, for discount price unlimited bus travel around the town. For details: www.plusbus.info
Bus stops are located outside the station on Duke Street.
|Accessible Booking Office Counter||Yes|
|Accessible Public Telephones||No|
|National Key Toilets||Yes|
|Ramp For Train Access||Yes|
|Step Free Access||Yes|
Step Free Access Note:
This station has step free access to both platforms via lifts.
This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955
Assistance meeting point is the customer information office on relevant platform.
Accessible Taxis Note:
Details of nearest taxis are shown on station information poster
|Accessible Ticket Machines||Yes|
|Impaired Mobility Set Down||No|